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IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Insurance and the Intermediary | 10% | - Legal duties and ethics - Licensing and regulation - Roles of brokers and agents |
| Sales and Client Needs | 10% | - Client consultation - Risk identification - Insurance solutions |
| The Application Process | 10% | - Underwriting considerations - Duty of disclosure - Completing applications |
| Property Insurance Exposures | 10% | - Personal property risks - Small commercial property risks - Exposures and perils |
| Liability Insurance | 12% | - Legal liability concepts - Commercial general liability - Personal liability coverages |
| Claims Handling | 8% | - Broker's role in claims - Settlement and subrogation - Claim reporting process |
| From Quote to Policy | 10% | - Quotation and binding authority - Policy issuance and delivery - Policy structure and components |
| Automobile Insurance | 10% | - Rating and policy issues - Provincial variations - Mandatory and optional coverages |
| Property Insurance Wordings | 12% | - Valuation methods - Coverages and exclusions - Common policy forms |
| Communication and Service Skills | 8% | - Client communication - Policy changes and endorsements - Record keeping |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. Which statement describes the reimbursement of voluntary medical payments under a personal liability policy?
A) The insured is required to provide written proof and medical documentation.
B) The injured party is required to prove that their injuries occurred as a result of negligence.
C) The insured and the third party must live in the same household for there to be payment.
D) The third party will be reimbursed solely for direct damage to their property.
2. During the renewal process, which tool keeps the broker on track and protects against lawsuits by requiring the insured's signature?
A) Cover note
B) Checklist
C) Binder
D) Flowchart
3. What should the intermediary do if the person reporting the claim is not named on the insurance policy?
A) Send the client a statement of claim
B) Contact the police
C) Attempt to discuss the matter with the client
D) Ask the insurer to add the interested party as an additional insured
4. A client who wants coverage for a risk, independent from the risk a broker previously arranged coverage for, is usually required to submit which document?
A) Formal written application
B) Broker of record letter
C) Insured's authorization application
D) Statement of change request
5. Lindy, a new producer, has a robust client list and has struggled to find time to acquire new customers. To meet her aggressive sales goals, she has decided to pivot to increasing revenues primarily from her current clients.
Discuss the TWO techniques that will allow Lindy to grow her business mainly from within.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: Only visible for members |
