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What is the duration, language, and format of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
- Questions type : multiple-choice/multiple-select questions
- Duration : 105 minutes
- Passing score: 65%
- Number of questions : 60 questions
- Language : English
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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:
1. Salesforce Security and Custom Objects
- Data Relationships
- Territory Management
- Determining Appropriate Sharing Solutions
- Restricting and Extending Object, Record, and Field Access
2. Automation, Change Management, and Auditing
- Change Management Options
- Sandboxes
- Auditing and Monitoring
- Deployment Tools
3. Analytics and Data Management
- Data Quality Features and Policies
- Creating Reports
- Dashboards
- Report Types
4. Sales, Service, and Content Applications
- Forecasting
- Content Management
- Entitlements
- Service Cloud Console Toolkit
- Products, Price Books, Schedules, and Quotes
- Salesforce Knowledge
5. Customization: Fields
- Create new custom fields
- Administer standard fields
- Maintain data quality
- Work with record types and business processes
- Create formula fields
- Work with page layouts
- Create selection fields: picklists and lookups
6. Managing Data
- Mass transfer records between users
- Mass delete records
- Back up data with a weekly export
- Import new records using import wizards
- Keep records up to date with Data.com and social accounts and contacts
- Update existing records with the data loader
7. Reports and Dashboards
- Summarize report data with formulas and visual summaries
- Print, export, and email reports
- Build dashboards
- Create new reports with the report builder
- Run and modify reports
- Filter reports
8.Automation
- Manage email administration
- Automate leads and cases
- Set up workflow rules and Process Builder
9. Managing the Support Process
- Automate the support process
- Enable collaboration in the Service Cloud
- Analyze support data with reports and dashboards
- Understand the Salesforce Console
Salesforce CRT-211 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Analytics, Reports and Dashboards | 13% | - Advanced reporting
|
| Objects and Applications | 19% | - Custom object relationships
|
| Auditing and Monitoring | 10% | - System troubleshooting tools
|
| Security and Access | 20% | - Administrative access models
|
| Service Cloud Applications | 10% | - Knowledge management
|
| Process Automation | 20% | - Business process automation
|
| Sales Cloud Applications | 10% | - Sales process management
|
| Change Management | 7% | - Metadata deployment
|
