Exam Details

ITIL ITILSC-SOA has the time frame of one hour and a half and includes the questions of multiple-choice type. The passing score is 28 on a scale of 40. The exam is available in the English, Japanese, German, Danish, French, Spanish (Latin America), and Brazilian Portuguese languages.

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Still, for the ITILSC-SOA exam, there are more demands that you as a taker have to meet:

• 30 hours or more of training, which does not include breaks and carried out with an approved training provider or an approved e-learning scheme;
• 12 hours and more taking personal study through exploring the syllabus in addition to essential fields within the key guidance for ITIL Service Strategy as well as ITIL Service Design in readiness for the official test, and more particularly, Chapter 2 dealing with service management as a practice.
• Two to four years of experience working within ITSM is a strong recommendation;
• Being a holder of the certificate for the ITIL Foundation or an appropriate earlier version as well as bridging qualifications;

Reference: https://www.exin.com/JP/ja/exams/&exam=itil%C2%AE-v3-intermediate:-service-offerings-and-agreements

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