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Cisco 350-810 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Cisco Unity Connection | 25% | - Message notification and delivery - Call handlers - Interview handlers - User and mailbox configuration - Digital networking - Troubleshooting Unity Connection |
| Topic 2: Single Sign-On | 15% | - Single Sign-On deployment - Identity management concepts - Certificate management for SSO - SAML-based authentication |
| Topic 3: Cisco Unity Connection and IM&P Maintenance | 20% | - Database replication - Platform administration - Disaster recovery procedures - Backup and restore operations - System monitoring and reporting |
| Topic 4: Cisco IM and Presence | 20% | - XMPP configuration - IM and Presence architecture - Federation - Troubleshooting IM and Presence services - High availability deployment |
| Topic 5: Cisco Unity Express and Cisco Unity Connection Integrations | 20% | - SIP integrations - User provisioning and synchronization - Voice messaging integration methods - Troubleshooting voicemail integrations |
