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Cisco 640-461 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Provision End Users and Associated Devices | 25% | - User creation and management in CUCM - IP phone configuration and registration - Dial plan and endpoint administration |
| Maintain Cisco Unified Communications Systems | 20% | - System monitoring and reporting - Moves, adds, changes, and deletions - Troubleshooting common issues |
| Configure Voice Messaging and Presence | 20% | - Presence service configuration - Cisco Unity Connection setup and management - Voicemail and unified messaging features |
| Describe Characteristics of Cisco Unified Communications Solutions | 20% | - QoS and network requirements for VoIP - Architecture and components of UC systems - Signaling and media protocols (SIP, H.323, SCCP) |
| Provide End User Support | 15% | - Phone feature operation and support - Basic user problem resolution - Call coverage and forwarding rules |
Cisco Introducing Cisco Voice and Unified Communications Administration Sample Questions:
What are three methods used by the administrator to integrate the LDAP directory in a corporate organization? (Choose three.)
- A. User default settings
- B. User authentication
- C. User lookup
- D. User password
- E. User provisioning
- F. User login
Correct Answer: B,C,E 🗳️
How does Cisco Unified Personal Communicator control the desk phone of users?
- A. SCCP
- B. CTI
- C. SSH
- D. IP address
Correct Answer: B 🗳️
Refer to the exhibit.
What protocol is being used to send and receive instant messaging between the Cisco Unified Personal Communicator and Cisco Unified Presence?
- A. Extensible Messaging and Presence Protocol
- B. SCCP
- C. SIP
- D. CTI
- E. Enterprise Instant Messaging Protocol
Correct Answer: A 🗳️
Explanation: Only visible for TestPassKing members. You can sign-up / login (it's free).
When you attempt to add a phone to the Cisco Unified Communications Manager Express using the GUI interface, the error "No New Phone to Add" appears. Which command is causing the error?
- A. no service ephone-reg
- B. stcapp ccm-group 1
- C. sip-ua no auto-reg-ephone
- D. no auto-reg-ephone
Correct Answer: D 🗳️
Which two statements about COR lists are true? (Choose two.)
- A. If there is no incoming COR list applied, the call is blocked.
- B. If there is no outgoing COR list applied, the call is routed.
- C. If there is no outgoing COR list applied, the call is blocked.
- D. If there is no incoming COR list applied, the call is routed.
Correct Answer: B,D 🗳️
