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Cisco 642-445 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IP Telephony Features and Services | - Cisco Unity voicemail integration - Auto-attendant and call features |
| Topic 2: Voice Gateway Integration | - MGCP, H.323, and SIP configuration - PSTN connectivity |
| Topic 3: IP Telephony Call Processing | - Call routing logic and transformations - Call admission control |
| Topic 4: Quality of Service (QoS) for Voice | - Bandwidth management and marking - Voice traffic prioritization |
| Topic 5: Cisco CallManager Configuration and Administration | - Dial plan implementation - Call routing configuration - Device and endpoint management |
| Topic 6: Survivability and Redundancy | - SRST (Survivable Remote Site Telephony) - Failover mechanisms |
