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Cisco 642-832 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Maintain and Monitor Network Performance	20%	- Utilize troubleshooting methodologies - Use Cisco IOS troubleshooting tools - Plan and perform scheduled network maintenance
Topic 2: Troubleshoot Layer 2 Technologies	30%	- Troubleshoot EtherChannel - Troubleshoot VLANs and trunking - Troubleshoot Spanning Tree Protocol - Troubleshoot switch security features
Topic 3: Troubleshoot Layer 3 Technologies	35%	- Troubleshoot EIGRP - Troubleshoot route redistribution - Troubleshoot OSPF - Troubleshoot BGP - Troubleshoot First Hop Redundancy Protocols
Topic 4: Troubleshoot IP Services and IPv6	15%	- Troubleshoot IPv6 routing and coexistence - Troubleshoot DHCP and NAT - Troubleshoot network services

Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) Sample Questions:

Question #1

The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
Use the supported commands to isolated the cause of this fault and answer the following questions.
On which device is the fault condition located?

A. R2
B. R3
C. ASW1
D. DSW1
E. ASW2
F. R1
G. DSW2
H. R4

Reveal Solution Discussion 0

Correct Answer: F 🗳️

Question #2

Topic 10, Ticket 8 : Redistribution of EIGRP to OSPF
Topology Overview (Actual Troubleshooting lab design is for below network design)
Client Should have IP 10.2.1.3
EIGRP 100 is running between switch DSW1 & DSW2
OSPF (Process ID 1) is running between R1, R2, R3, R4
Network of OSPF is redistributed in EIGRP
BGP 65001 is configured on R1 with Webserver cloud AS 65002
HSRP is running between DSW1 & DSW2 Switches
The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.
This network consists of four routers, two layer 3 switches and two layer 2 switches.
In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.
DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the
ISP's network. Because the company's address space is in the private range.
R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside
(209.65.0.0/24) network.
ASW1 and ASW2 are layer 2 switches.
NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
The client workstations receive their IP address and default gateway via R4's DHCP server.
The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1
and DSW2.
In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the
underlying IPv4 OSPF domain. Redistrution is enabled where necessary. Recently the implementation group has been using the test bed to do a `proof-of-concept' on several implementations. This involved changing the configuration on one or more of the devices. You will be
presented with a series of trouble tickets related to issues introduced during these configurations.
Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
solution.
Each ticket has 3 sub questions that need to be answered & topology remains same.
Question-1 Fault is found on which device,
Question-2 Fault condition is related to,
Question-3 What exact problem is seen & what needs to be done for solution

Client is unable to ping IP 209.65.200.241

Reveal Solution Discussion 0

Correct Answer:

Solution Steps need to follow as below:
When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 ipconfig ----Client will be receiving IP address 10.2.1.3
IP 10.2.1.3 will be able to ping from R4 , but cannot ping from R3, R2, R1
This clearly shows problem at R4 since EIGRP is between DSW1, DSW2 & R4 and OSPF protocol is running between R4, R3, R2, R1 so routes from R4 are not propagated to R3, R2, R1
Since R4 is able to ping 10.2.1.3 it means that routes are received in EIGRP & same needs to be advertised in OSPF to ping from R3, R2, R1.
Need to check the routes are being advertised properly or not in OSPF & EIGRP vice-versa.
From above snap shot it clearly indicates that redistribution done in EIGRP is having problem & by default all routes are denied from ospf to EIGRP... so need to change route-map name.
Change required: On R4, in redistribution of EIGRP routing protocol, we need to change name of route-map to resolve the issue...

So in ticket Answer to the fault condition will be as below for

Question #3

A. IPv4 OSPF Redistribution
B. IP NAT
C. IPv4 layer 3 security
D. NTP
E. IPv4 OSPF Routing
F. IPv6 OSPF Routing
G. BGP

Reveal Solution Discussion 0

Correct Answer: E 🗳️

Question #4

A. Switch-to-Switch Connectivity
B. Access Vlans
C. Switch Virtual Interface
D. NTP
E. VLAN ACL Port ACL
F. Loop Prevention
G. Port Security

Reveal Solution Discussion 0

Correct Answer: B 🗳️

Question #5

Refer to the shown below. %PIX|ASA-3-105010: (Primary) Failover message block alloc failed * %PIX|ASA-3-106010: Deny inbound protocol src interface_name:dest_address/dest_port dst
interface_name:source_address/source_port * %PIX|ASA-3-106011: Deny inbound (No xlate) string * %PIX|ASA-3-106014: Deny inbound icmp src interface_name: IP_address dst interface_name:
IP_address (type dec, code dec) * %PIX-3-107003: RIP: Attempted reference of stale data encountered in function, line: line_num * %PIX|ASA-3-109010: Auth from inside_address/inside_port to outside_address/outside_port failed (too
many pending auths) on interface interface_name. * %PIX|ASA-3-109013: User must authenticate before using this service * %PIX|ASA-3-109016: Can't find authorization ACL acl_ID for user 'user' * %PIX|ASA-3-109018: Downloaded ACL acl_ID is empty * %PIX|ASA-3-109019: Downloaded ACL acl_ID has parsing error; ACE string * %PIX|ASA-3-109020: Downloaded ACL has config error; ACE * %PIX|ASA-3-109023: User from source_address/source_port to dest_address/dest_port on interface
outside_interface must authenticate before using this service. What statement is correct regarding the output shown in the graphic?

A. The first log message is an error message with a severity level of 3.
B. The second message would be shown if the logging console warning command had been issued.
C. These two log messages will not have a severity level. They are not errors but are just informational messages.
D. The first log message is categorized as a warning message.
E. These messages regarding interface status are normal output and will always be displayed when you exit config mode.