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IBM Enterprise Storage Technical Support Sample Questions:

1. A customer wants to order a full rack XIV system. The customer is on the 5th floor of the building and the elevator cannot handle the weight of a fully loaded XIV.
What is needed to deliver the system to the customer?

A) Place the order, then have the installer take apart and reassemble the XIV.
B) Place the order with only 6 modules then perform a MES upgrade.
C) Place the order with height and weight reduction delivery.
D) Place the order with just 1 TB drives.

2. Which type of business continuity does a customer provide who makes nightly flash copies
at the primary data center?

A) Backup Strategy
B) Global Mirror
C) Disaster Recovery
D) Continuous data protection

3. Which IBM Storage System can be directly attached to an IBM i partition on a POWER System?

A) IBM DS8870
B) IBM FlashSystem 840
C) IBM XIV
D) IBM FlashSystem 820

4. A customer wants to implement its database with IBM Cloud Manager and OpenStack.
Which benefit will the customer realize?

A) Reduce capital expenditures and operational expenses
B) Runs on Power Linux
C) Exceptional performance for new work loads
D) Three-site mirroring

5. A customer has asked an IBM technical specialist about growth in I/O on its existing system. The specialist generated the following table:

Which tool was used to produce this table?