Certification Path

The PeopleCert ITIL Practitioner Exam certification includes only one ITIL Practitioner certification exam.

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Ability to Apply Management of Organizational Changes: The last domain evaluates the competence of the examinees in the following:

• Utilizing the relevant tools and techniques of the Management of Organizational Changes to support improvement in a specific given context
• Describing the role and impact of the Management of Organizational Changes in successful improvement
• Applying knowledge of the Management of Organizational Changes when planning and implementing improvements
• Describing the purpose and value of activities of the Management of Organizational Changes

Reference: https://www.axelos.com/certifications/itil-certifications/itil-practitioner-level

How to study the ITIL Practitioner Exam

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