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Scrum PSM-III Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Scrum Theory and Empiricism | - Scrum Values - Complex adaptive systems - Empirical process control |
| Facilitation and Coaching | - Coaching - Teaching - Facilitation |
| Product Backlog Management | - Backlog Refinement - Stakeholder Management |
| Done and Undone Work | - Definition of Done |
| The Scrum Framework | - Scrum Artifacts - Scrum Events - Scrum Roles |
| Scrum in the Organization | - Organizational Design and Culture - Scaling Scrum |
Scrum Professional Scrum Master level III (PSM III) Sample Questions:
One of the Scrum events is the Sprint Review. How does the Sprint Review enable empiricism? What would the impact be if some members of the development team were not present?
Reveal Solution Discussion 0Correct Answer:
TheSprint Reviewis a key Scrum Event that directly enablesempiricism, which is the foundation of Scrum.
Empiricism is based on making decisions using what is known, observed, and learned, supported by the pillars oftransparency, inspection, and adaptation. The Sprint Review operationalizes these pillars at the product level.
How the Sprint Review Enables Empiricism
First, the Sprint Review createstransparencyby making the current state of the product visible. During the event, the Scrum Team presents a"Done" Product Incrementthat meets the Definition of Done. Stakeholders can see and often use the actual product rather than relying on reports or assumptions. This shared visibility ensures that discussions are grounded in reality.
Second, the Sprint Review enablesinspection. The Scrum Team and stakeholders jointly inspect the Increment and assess progress toward product goals. The Developers provide context about what was delivered, what was not, and what challenges were encountered. This inspection is focused on outcomes and value, not individual performance.
Third, the Sprint Review supportsadaptation. Based on the inspection and feedback, new insights emerge about customer needs, market conditions, risks, and opportunities. The Product Owner uses this information to adapt the Product Backlog, reordering items, adding new work, or refining existing items. This completes the empirical feedback loop by ensuring future decisions are based on the latest evidence.
Impact of Development Team Members Not Attending the Sprint Review
If some Developers are not present at the Sprint Review, empiricism is weakened.
First,transparency decreases. Developers possess critical, first-hand knowledge about implementation details, technical trade-offs, constraints, and risks. Without their presence, stakeholders receive an incomplete picture of the Increment and its implications.
Second,inspection becomes less effective. Stakeholders may ask questions about behavior, limitations, or quality that only Developers can accurately answer. The absence of Developers limits meaningful dialogue and reduces the quality of inspection.
Third,adaptation suffers. Decisions about what to do next-such as changes to scope, priorities, or technical direction-depend on accurate understanding. Without Developers participating, adaptations to the Product Backlog may be based on assumptions rather than evidence, increasing the risk of poor decisions.
Finally, excluding Developers underminesScrum Values, particularlyRespect and Openness, by treating the Sprint Review as a reporting event rather than a collaborative working session. This can lead to disengagement and reduced shared ownership of product outcomes.
Your team's Product Owner approaches you for a word in private. She expresses some concerns she has about the team'scommitment and productivity. She has noticed that comparable teams within the development organization have a higheraverage velocity. How would you handle this situation?
Reveal Solution Discussion 0Correct Answer:
When a Product Owner raises concerns about the team's commitment and productivity based on comparisons ofvelocitywith other teams, this signals a need for coaching onempiricism, transparency, and appropriate use of Scrum metrics. As a Scrum Master, my response would focus on reframing the discussion fromoutput comparisontovalue delivery and continuous improvement.
First, I would explain thatvelocity is a team-specific, contextual measure. Velocity reflects how much work a specific team completes within a given context, using its own Definition of Done, skills, tooling, and domain complexity. The Scrum Guide does not define velocity as a performance or comparison metric.
Comparing velocity across teams is misleading and risks encouraging dysfunctional behavior, such as inflating estimates, cutting quality, or gaming the system. Therefore, a higher velocity does not automatically indicate higher productivity, commitment, or value delivery.
Second, I would explore the Product Owner's underlying concern rather than focusing on velocity itself.
Often, concerns about velocity are proxies for deeper issues such as:
* Missed Sprint Goals,
* Unmet stakeholder expectations,
* Slow value delivery,
* Quality problems or unpredictability.
As a Scrum Master, I would help the Product Owner articulatewhat outcome they are truly worried about, and then guide the discussion toward metrics and observations that better reflect those concerns, such as progress toward Product Goals, customer feedback, Increment quality, or predictability over time.
Third, I would reinforce the importance ofempiricism and transparency. If there are genuine concerns about commitment or effectiveness, these should be inspected using transparent evidence within the team's own context. The Sprint Review and Sprint Retrospective provide structured opportunities to inspect outcomes and ways of working. Rather than privately judging the team based on external comparisons, these concerns should be addressed openly and constructively with the Scrum Team.
Fourth, I would coach the Product Owner onScrum Values, particularlyRespect and Openness. Assuming lower commitment based on velocity comparisons risks undermining trust and psychological safety. Scrum encourages respecting the team as capable professionals and being open to learning what is actually limiting their effectiveness. Blame-oriented comparisons reduce the likelihood of honest inspection and improvement.
Finally, if improvement is needed, the Scrum Master should support the Scrum Team inidentifying and addressing impediments. This may involve examining workload, technical debt, unclear backlog items, excessive dependencies, or organizational constraints. The focus should be on enabling the team to improve sustainably, not on pushing them to match another team's numbers.
Technical systems can be decomposed to composite elements, from the large to the small. Basic components may be represented as activities, workflows, functions, features, capabilities, and other similar nomenclature.
How does this system decomposition affect Scrum Teams on scaled projects?
Correct Answer:
Technical systems are often decomposed into smaller elements such as activities, workflows, functions, features, or components to manage complexity. While decomposition is necessary for understanding and building large systems, it has significant implications forScrum Teams, especially inscaled environments.
1. Risk of Component-Centric Team Structures
When system decomposition drives team structure, organizations often createcomponent or specialist teams aligned to technical layers or functions. In scaled Scrum, this increases:
* Dependencies between teams,
* Coordination overhead,
* Integration risk.
Such structures make it difficult for teams to deliverend-to-end, integrated Incrementseach Sprint, weakening empiricism and delaying feedback.
2. Impact on Value Delivery and Inspection
Scrum relies on frequent inspection ofworking product Increments. If work is decomposed into narrowly defined technical components, individual teams may only deliver partial outputs rather than usable value. This reduces transparency and makes meaningful inspection at the product level harder, especially when multiple teams are involved.
3. Preference for Feature-Oriented Decomposition
Scrum favors decomposing work intovertical, value-oriented slices(features or capabilities) rather than horizontal technical layers. This allows each Scrum Team to be:
* Cross-functional,
* Capable of delivering usable Increments independently,
* Less dependent on other teams.
In scaled projects, feature-oriented decomposition reduces dependencies and improves flow.
4. Effects on Integration and Empiricism
Poor decomposition increases the cost of integration and often leads to late or infrequent integration. Scrum requires that integration happensearly and often, as unintegrated work is not "Done." In scaled Scrum, decomposition choices directly influence whether integration is continuous or deferred, with major implications for risk control.
5. Organizational and Learning Implications
System decomposition also affects learning and adaptability. When teams own complete features rather than isolated components, they gain a better understanding of:
* Customer needs,
* System behavior,
* Trade-offs across the product.
This broader understanding improves decision-making and supports continuous improvement across the system.
Every Sprint has a Sprint Review. What is the purpose and result of this event?
Reveal Solution Discussion 0Correct Answer:
TheSprint Reviewis a formal Scrum Event held at the end of each Sprint toinspect the outcome of the Sprint andadapt the Product Backlogif needed. Its primary purpose is to enable empirical decision-making by involving both theScrum Team and stakeholdersin inspecting the product and determining what to do next.
Purpose of the Sprint Review
The main purpose of the Sprint Review is toinspect the "Done" Product Incrementin the context of overall product progress. During this event:
* The Scrum Team presents the Increment that meets the Definition of Done.
* The Developers explain what was delivered, what was not delivered, and the challenges encountered.
* Stakeholders activelyinspect the product, often by using it, rather than reviewing documents or reports.
This inspection provides real, hands-on feedback and creates a shared understanding of the current state of the product and its direction.
Result of the Sprint Review
The Sprint Review results inheightened transparencyfor all participants. By jointly inspecting the Increment, new insights emerge about customer needs, market conditions, risks, and opportunities. These insights inform conversations aboutwhat is needed next.
Based on this shared understanding:
* TheProduct Owner collaborates with stakeholders and the Scrum Teamto adapt and update the Product Backlog.
* Completed work is accepted or further work is identified.
* New Product Backlog Items may be added, reordered, or refined to reflect the latest understanding of the product.
The Sprint Review does not aim to approve or reject work formally, but to enable learning and adaptation.
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