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CompTIA 220-1201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Virtualization and Cloud Computing | 12% | - Cloud concepts and models (IaaS, PaaS, SaaS) - Virtual machine concepts - Cloud connectivity and configuration - Cloud and virtualization troubleshooting - Virtualization fundamentals |
| Mobile Devices | 15% | - Mobile device configuration - Cellular connectivity and settings - Mobile device management (MDM) - Mobile device synchronization - Mobile device troubleshooting |
| Hardware | 27% | - BIOS/UEFI and firmware - Peripheral devices and connections - PC hardware and peripherals - CPU and expansion cards - Storage devices (HDD, SSD, NVMe) - RAM types and installation - Power supplies and connectors |
| Hardware and Network Troubleshooting | 26% | - Common symptoms and root causes - Troubleshooting methodology - Hardware troubleshooting - Printers and multifunction devices - Network troubleshooting - Mobile device troubleshooting |
| Networking | 20% | - Network protocols and services - Network connectivity - IP addressing and subnetting basics - Network hardware and devices - Network configurations - Network troubleshooting |
CompTIA A+ Certification Exam: Core 1 Sample Questions:
A customer reports that internet browsing on their smartphone is fast at the beginning of the month but significantly slows down toward the end of the month. A technician examines the phone and finds multiple free cloud backup services running, with several gigabytes of personal data spread across each. Data availability is important to the customer. Which of the following is the best way to resolve the customer's issue?
- A. Configuring data synchronization only over Wi-Fi connections
- B. Installing an additional SD card for photos and videos
- C. Expanding the cache storage to consolidate data
- D. Disabling all cloud backup services except one
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A customer wants a new desktop machine that can run recently released, popular video games.
Which of the following should a desktop technician consider when building the machine? (Choose two.)
- A. A Linux OS
- B. A low-wattage power supply unit
- C. A dedicated graphics card
- D. A TPM 2.0
- E. A high amount of RAM
- F. An integrated GPU
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A user's device needs more memory, so a technician installs extra RAM with the following specifications:
2 x8Gb DDR3-1066(PC3-S500)
1 x 16Gb DDR3-1333 (PC3-10600)
Which of the following speeds would maximize reliability?
- A. 1,066
- B. 10,600
- C. 8.500
- D. 1 333
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A customer calls the help desk to report a problem connecting to a shared drive on a server. The technician determines that the user's server credentials have expired and reactivates them.
Which of the following should the technician do next?
- A. Escalate the issue.
- B. Perform backups of all critical data.
- C. Verify system functionality.
- D. Document the findings.
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A small company wants the ability to print in full color but needs to pay a minimal initial purchase price for the printer. Which of the following is the best option?
- A. Laser printer
- B. Dot matrix printer
- C. Inkjet printer
- D. Thermal printer
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