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CompTIA 220-1201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Mobile Devices | 15% | - Mobile device configuration - Mobile device synchronization - Mobile device troubleshooting - Cellular connectivity and settings - Mobile device management (MDM) |
| Virtualization and Cloud Computing | 12% | - Virtualization fundamentals - Cloud and virtualization troubleshooting - Cloud concepts and models (IaaS, PaaS, SaaS) - Cloud connectivity and configuration - Virtual machine concepts |
| Hardware and Network Troubleshooting | 26% | - Troubleshooting methodology - Common symptoms and root causes - Mobile device troubleshooting - Network troubleshooting - Hardware troubleshooting - Printers and multifunction devices |
| Networking | 20% | - Network protocols and services - Network hardware and devices - Network troubleshooting - Network configurations - IP addressing and subnetting basics - Network connectivity |
| Hardware | 27% | - Peripheral devices and connections - Power supplies and connectors - RAM types and installation - Storage devices (HDD, SSD, NVMe) - PC hardware and peripherals - CPU and expansion cards - BIOS/UEFI and firmware |
CompTIA A+ Certification Exam: Core 1 Sample Questions:
1. A technician is building a high-powered workstation. When the technician attempts to start the workstation, nothing happens. The technician verifies that all power connectors are fully seated.
Which of the following is the most likely cause of the issue?
A) The RAM is not fully seated.
B) The CPU fan connector is faulty
C) The case header pins are not connected.
D) The power supply unit's wattage is too low.
2. A user reports that their smartphone requires frequent charging. The user purchased the smartphone new three years ago, and it would last a full day on a single charge. The user now keeps application usage to a minimum and enables power efficiency modes to prolong the smartphone's charge. A technician connects the smartphone to a cable and notices it takes much longer to fully charge the battery than the manufacturer's specifications.
Which of the following should the technician check for next?
A) Malware infection
B) Overheating
C) Performance degradation
D) Damaged ports
3. A user reports slow internet browsing. The technician finds high CPU and memory usage, and pop- ups occur every minute. Which of the following should the technician do next?
A) Update the anti-malware signatures and scan the system.
B) Download and install the latest drivers.
C) Escalate to the network team to check end-to-end connectivity.
D) Check the wireless settings and validate the DHCP configuration.
4. A technician is troubleshooting a computer that fails to start and makes frequent, unexpected sounds. The monitor remains blank, and no OS loads. Which of the following should the technician review first to diagnose this issue?
A) Output voltages of power supplies
B) Proper installation of RAM modules
C) OS boot configuration
D) Availability of CPU thermal paste
5. A user prints a spreadsheet in duplex mode. The spreadsheet is difficult to read because some of the columns spill onto the second side of the page. Which of the following should the user do to prevent the issue but still print on both sides of the page?
A) Turn off duplex printing.
B) Try a smaller font size in the spreadsheet.
C) Use a different print driver.
D) Change the page orientation.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: D |




