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GAQM CBCP-002 (Certified Business Continuity Professional) exam is designed for professionals who are responsible for managing and implementing business continuity plans. Certified Business Continuity Professional (CBCP) certification ensures that the professionals are trained and have the necessary skills required to ensure the organization's ability to continue its operations in the event of any disaster or emergency. The CBCP certification is globally recognized and verifies the professional's expertise in managing the crisis.
The Certified Business Continuity Professional (CBCP) certification exam is one of the most sought-after certification exams for professionals who are interested in building a career in business continuity management. The CBCP certification exam is designed to test the knowledge and skills of individuals in the field of business continuity management. CBCP-002 exam is conducted by the Global Association for Quality Management (GAQM), which is one of the leading certification bodies in the world.
NEW QUESTION # 23
BIA stands for
- A. Business Importance and Availability
- B. Business Information Availability
- C. Business Impact Analysis
- D. Business Improvement Activities
Answer: C
Explanation:
Business impact analysis (BIA) is the process of identifying and prioritizing the organization's functions and processes based on their importance to the organization's objectives, and assessing the potential impacts of a disruption to those functions and processes over time. The BIA helps to determine the recovery time objectives (RTOs), recovery point objectives (RPOs), and resource requirements for each function and process, as well as the interdependencies and dependencies among them. The BIA provides the basis for developing recovery strategies and plans. Verified References: https://www.ready.gov/business-impact- analysishttps://drii.org/resources/professionalpractices/EN
NEW QUESTION # 24
Individual accountability for the management of the risk should be clearly established.
- A. True
- B. False
Answer: A
Explanation:
Individual accountability for the management of the risk should be clearly established. This is true because accountability is one of the key principles of business continuity management. Accountability means that each person involved in the business continuity management program has a clear understanding of their roles and responsibilities, as well as the authority and resources to perform them. Accountability also means that each person is held responsible for their actions and outcomes, and that they report on their performance and progressregularly. Verified References: https://www.iso.org/publication/PUB100442.htmlhttps://phoenixnap.
com/blog/what-is-business-continuity-management
NEW QUESTION # 25
Which type of continuity planning will enhance the functioning relationship with the organization's key suppliers, creating stronger assurances of continuous supply of information, material product and services?
- A. Unilateral
- B. Bilateral
- C. Multilateral
Answer: B
NEW QUESTION # 26
A consultant is a person who borrows your watch to tell you the time, charges you for doing so and then sells you back your watch.
- A. True
- B. False
Answer: B
Explanation:
A consultant is a person who borrows your watch to tell you the time, charges you for doing so and then sells you back your watch. This is false because it is a cynical and unfair description of a consultant's role and value. A consultant is a person who provides professional or expert advice in a specific field or domain. A consultant can help an organization to identify problems, analyze situations, develop solutions, implement changes, improve performance, or achieve goals. A consultant can also provide knowledge, skills, tools, or resources that the organization may not have or need temporarily. Verified References: https://www.
investopedia.com/terms/c/consultant.asphttps://phoenixnap.com/blog/what-is-business-continuity-management
NEW QUESTION # 27
Tolerating risk is where no action is taken to mitigate or reduce a risk.
- A. True
- B. False
Answer: A
Explanation:
Explanation
Tolerating risk is where no action is taken to mitigate or reduce a risk. This is true because tolerating risk is one of the possible strategies for managing risk. Tolerating risk means accepting or retaining a risk without taking any further action to reduce it, either because the risk level is acceptable or because the cost or effort of reducing it is not justified. Tolerating risk may be appropriate for low-priority or low-impact risks that do not pose a significant threat to the organization's objectives. Verified References:
https://www.investopedia.com/terms/t/the-four-ts.asphttps://www.thebci.org/training-qualifications/good-practic
NEW QUESTION # 28
Which phase of the project is the time to maximize on the employees' new awareness and management support?
- A. Structure
- B. Benchmark
- C. Milestones
- D. Timelines
Answer: C
Explanation:
Explanation
Milestones are important events in a project that mark the completion of a major deliverable or the achievement of a key goal. They are a good time to check in with employees and management to see how they are feeling about the project, and to get their feedback on how things are going. This is also a good time to reinforce the importance of the project and to get everyone re-committed to its success.
The other three options are not as good times to maximize on the employees' new awareness and management support. Timelines are important, but they are not as important as milestones in terms of getting people's attention. Benchmarks are useful for tracking progress, but they are not as good for getting people's buy-in.
Structure is important for organizing a project, but it is not as important as milestones for motivating people.
So, the answer to the question is that the milestones phase of the project is the time to maximize on the employees' new awareness and management support.
Here are some specific things that you can do at the milestones phase to maximize on employee awareness and management support:
Hold a team meeting to celebrate the milestone and to discuss the next steps.
Send out a communication to all employees and managers, highlighting the milestone and thanking everyone for their hard work.
Meet with management to discuss the project's progress and to get their feedback.
Use the milestone as an opportunity to reinforce the importance of the project and to get everyone re-committed to its success.
NEW QUESTION # 29
Which type of risk occurs due to volatile environments in which businesses operate and the nature of their operations?
- A. Business Risk
- B. Quality Risk
- C. Project Risk
- D. Auditing Risk
Answer: A
Explanation:
Explanation
Business risk is the risk of loss or damage to an organization's performance, reputation, assets, or stakeholders due to internal or external factors that affect its ability to achieve its objectives. Business risk can arise from various sources, such as market conditions, customer preferences, competition, technology, regulation, compliance, operations, finance, human resources, or natural disasters. Business risk can have a direct or indirect impact on an organization's profitability, growth, sustainability, or continuity. Verified References:
https://www.investopedia.com/terms/b/businessrisk.asphttps://www.thebci.org/training-qualifications/good-pract
NEW QUESTION # 30
There are several reasons why a company would develop and implement a business continuity plan. Which of the following properly describes the best reason?
- A. To increase liability
- B. Properly react to disasters
- C. Compliance with regulations
- D. The continuation of a company
Answer: D
Explanation:
Explanation
The primary reason for developing and implementing a business continuity plan is to ensure the continuation of a company's critical functions and processes in the face of a disruption that may otherwise cause severe losses or damage to the company's reputation, assets, customers,or stakeholders. A business continuity plan can help a company to resume operations as quickly as possible after a disruption, minimize the impact on its performance and profitability, protect its brand and image, and fulfill its legal and contractual obligations.
Verified References:
https://www.ready.gov/business-continuity-planhttps://drii.org/resources/professionalpractices/EN
NEW QUESTION # 31
In the event of a disaster that destroys the physical office site operations will be relocated to a temporary site.
- A. True
- B. False
Answer: A
Explanation:
In the event of a disaster that destroys the physical office site operations will be relocated to a temporary site.
This is true because one of the recovery strategies for a disaster is to have an alternate site where the critical functions and processes can be resumed until the primary site is restored or replaced. The alternate site can be a pre-arranged location, such as a rented office space, a hotel, or another branch of the same organization, or a mobile facility, such as a trailer or a container. The alternate site should have the necessary equipment, systems, data, and resources to support the continuity of the business. Verified References: https://www.ready.
gov/business-continuity-planhttps://www.csoonline.com/article/515730/business-continuity-and-disaster- recovery-planning-the-basics.html
NEW QUESTION # 32
Which of the following are three components of business continuity plan? (Choose three)
- A. Problem management
- B. Emergency response
- C. Incident management
- D. Business recovery
- E. Disaster recovery
Answer: B,C,E
Explanation:
Explanation
The three components of a business continuity plan are emergency response, incident management, and disaster recovery. They are:
Emergency response: This component involves the immediate actions taken to protect the life, health, and safety of people and the environment in the event of a disruption. Emergency response may include activating alarms, evacuating premises, contacting emergency services, or providing first aid.
Incident management: This component involves the coordination and communication of the activities and resources required to manage and resolve a disruption. Incident management may include activating the business continuity team, declaring a disaster, assessing the impact, activating the recovery strategies, or communicating with stakeholders.
Disaster recovery: This component involves the restoration and recovery of the IT systems, data, and infrastructure that support the critical functions and processes of the organization. Disaster recovery may include activating the backup systems, restoring the data, repairing or replacing the equipment, or testing the functionality. Verified References: https://www.ready.gov/business-continuity-plan
https://www.csoonline.com/article/515730/business-continuity-and-disaster-recovery-planning-the-basics.
NEW QUESTION # 33
Risks are diverse and arise from both external and internal sources.
- A. True
- B. False
Answer: A
Explanation:
Risks are diverse and arise from both external and internal sources. This is true because risks are uncertainties that can have positive or negative effects on an organization's objectives. Risks can arise from various sources that are either outside or inside the organization's control. External sources of risk include natural disasters, cyberattacks, market fluctuations, customer preferences, competition, regulation, or political instability.
Internal sources of risk include human error, fraud, system failure, process inefficiency, organizational culture, or strategic decisions. Verified References: https://www.investopedia.com/terms/b/businessrisk.
asphttps://www.thebci.org/training-qualifications/good-practice-guidelines.html
NEW QUESTION # 34
When should the Business Continuity Planning be reviewed?
- A. At least annually or whenever significant changes occur
- B. Whenever the company gets audited
- C. Whenever the legal department declares it is time
- D. Whenever encountering a disaster
Answer: A
Explanation:
Business continuity planning is not a one-time activity, but a dynamic and ongoing process that needs to be reviewed and updated regularly to reflect changes in the internal and external environment. The frequency of review may vary depending on the nature and size of the organization, but it is generally recommended to conduct a review at least annually or whenever significant changes occur that may affect the continuity of the organization's functions and processes. Such changes may include organizational restructuring, new products or services, new technologies, new regulations, new threats or vulnerabilities, or lessons learned from incidents or exercises. Verified References: https://www.ready.gov/business-continuity-planhttps://drii.org
/resources/professionalpractices/EN
NEW QUESTION # 35
Which of the following can threats be considered? (Choose three)
- A. Water
- B. Technology failure
- C. Supply chain failure
- D. Operational failure
- E. Fire
Answer: A,B,E
Explanation:
Threats can be considered any events or situations that can cause harm or disruption to an organization's functions or processes. Threats can be natural, human-made, or technological in origin. Some examples of threats are water (such as floods, leaks, or spills), technology failure (such as system crashes, cyberattacks, or power outages), and fire (such as arson, accidents, or explosions). Verified References: https://www.iso.org
/publication/PUB100442.htmlhttps://phoenixnap.com/blog/what-is-business-continuity-management
NEW QUESTION # 36
Which type of risk is related to human error or achievement?
- A. Operational
- B. Commercial
- C. Technical
- D. Strategic
Answer: A
Explanation:
Explanation
Operational risk is the type of risk that is related to human error or achievement. Operational risk is the uncertainty or variability of the execution or outcome of an organization's functions or processes. Operational risk can result from factors such as inadequate policies, procedures, systems, controls, skills, training, supervision, or compliance. Operational risk can affect an organization's operational efficiency, quality, safety, security, reputation, or profitability. Verified References:
https://www.investopedia.com/terms/o/operational_risk.asphttps://www.thebci.org/training-qualifications/good-p
NEW QUESTION # 37
Which type of continuity planning will enhance the functioning relationship with the organization's key suppliers, creating stronger assurances of continuous supply of information, material product and services?
- A. Unilateral
- B. Bilateral
- C. Multilateral
Answer: B
Explanation:
Continuity planning with external stakeholders, such as key suppliers, is essential to ensure the uninterrupted flow of information, materials, products, and services during disruptions. The type of continuity planning determines the nature of the relationship and coordination with these suppliers:
* Multilateral: This involves multiple parties (e.g., an organization and several suppliers or partners) working together in a coordinated plan. While multilateral planning can enhance collaboration across a broad network, it is complex and not specifically tailored to strengthening individual supplier relationships, which is the focus of this question.
* Bilateral: This refers to a two-party agreement or plan between the organization and a specific supplier.
Bilateral continuity planning fosters a direct, functioning relationship with key suppliers, enabling mutual understanding, aligned recovery strategies, and stronger assurances of continuous supply. It is the most effective approach for building robust, one-on-one supplier relationships, as it allows for tailored coordination and commitments.
* Unilateral: This is a one-sided plan where the organization develops its continuity strategy without direct supplier involvement. While it may address internal resilience, it does not enhance the functioning relationship with suppliers or provide assurances of their continuity, making it inadequate for this purpose.
The correct answer isB. Bilateral, as it directly enhances the relationship with key suppliers through mutual planning and coordination, ensuring a continuous supply chain. This aligns with Business Continuity Professional practices that emphasize collaboration with critical external dependencies.
References:
* DRI International Professional Practices for Business Continuity Management (2023), Section 4:
Business Impact Analysis and Risk Assessment - Highlights the importance of engaging key suppliers in continuity planning.
* ISO 22301:2019, Clause 8.2.3 - Emphasizes identifying and managing dependencies, including suppliers, through coordinated planning.
NEW QUESTION # 38
Which certification centre provides the physical infrastructure?
- A. Facility
- B. Service
Answer: A
Explanation:
A facility certification center is a center that provides the physical infrastructure for testing and certifying the functionality and performance of products, systems, or services. A facility certification center may have specialized equipment, tools, environments, or standards that can simulate real-world conditions or scenarios.
A facility certification center may also have qualified staff, experts, or auditors who can conduct the testing and certification process. Verified References: https://www.iso.org/publication/PUB100442.htmlhttps://www.
cisco.com/c/en/us/solutions/hybrid-work/what-is-business-continuity.html
NEW QUESTION # 39
What is the frequency of BCP testing for critical processes?
- A. Annually
- B. As per calendar planned at beginning of the year
- C. Half-yearly
- D. Quarterly
Answer: A
Explanation:
The frequency of BCP testing for critical processes is a fundamental aspect of ensuring a plan remains effective and relevant. Business Continuity Professional standards, such as those from DRI International and ISO 22301, provide guidance on testing frequency based on the criticality of processes and organizational needs.
* Annually: Industry standards recommend that critical processes undergo comprehensive BCP testing at least once a year. This ensures that plans are validated, personnel are trained, and any gaps or changes in the business environment are addressed. Annual testing is considered a baseline requirement for maintaining resilience, particularly for critical functions that, if disrupted, could severely impact the organization.
* Quarterly: While more frequent testing (e.g., quarterly) may be appropriate for highly dynamic environments or specific high-risk processes, it is not a universal requirement for all critical processes.
Quarterly testing is typically reserved for specific scenarios or as part of a progressive testing strategy rather than a standard frequency.
* As per calendar planned at beginning of the year: This option implies a flexible schedule, but it lacks specificity and does not align with standardized recommendations. Testing should follow a defined frequency rather than an arbitrary calendar plan unless explicitly tied to a standard (e.g., annual).
* Half-yearly: Semi-annual testing (every six months) may be adopted by some organizations for additional assurance, but it exceeds the minimum standard requirement of annual testing for critical processes unless specified by organizational policy or regulatory mandates.
The verified answer,A. Annually, reflects the widely accepted minimum frequency for testing critical processes as per Business Continuity Professional guidelines. However, organizationsmay increase frequency based on risk assessments or regulatory requirements, though this is not the default expectation.
References:
* DRI International Professional Practices for Business Continuity Management (2023), Section 9:
Testing and Exercising - Recommends annual testing as a minimum for critical processes.
* ISO 22301:2019, Clause 8.5 - Specifies regular testing and exercising, with annual frequency as a common benchmark for critical functions.
NEW QUESTION # 40
A disaster lasting longer than seventy-two (72) hours requires implementation of which of the following:
- A. Business Continuity and Disaster Recovery Plan
- B. Short Term Business Continuity Plan
Answer: A
Explanation:
A disaster lasting longer than seventy-two (72) hours requires implementation of a business continuity and disaster recovery plan. A business continuity and disaster recovery plan is a comprehensive document that outlines how an organization will respond to and recover from adisaster that disrupts its normal operations. It covers both the IT aspects (disaster recovery) and the business aspects (business continuity) of restoring the critical functions and processes within an acceptable time frame. A disaster lasting longer than seventy-two (72) hours is likely to have significant impacts on the organization's performance, reputation, assets, and stakeholders, and therefore requires a coordinated and structured approach to ensure its survival and resilience. Verified References: https://www.ready.gov/business-continuity-planhttps://www.csoonline.com
/article/515730/business-continuity-and-disaster-recovery-planning-the-basics.html
NEW QUESTION # 41
Which type of planning requires the commitment of significant financial and human resources for situations that may never even occur?
- A. Technical
- B. Operational
- C. Contingency
- D. Review
Answer: C
Explanation:
Contingency planning is the type of planning that requires the commitment of significant financial and human resources for situations that may never even occur. Contingency planning is the process of developing alternative courses of action in case the preferred plan fails or an unexpected event occurs. Contingency planning aims to reduce the impact and uncertainty of potential disruptions and ensure the continuity of the organization's functions and processes. Contingency planning can be costly and time-consuming, as it involves identifying risks, analyzing scenarios, developing strategies, testing plans, and maintaining readiness.
Verified References: https://www.iso.org/publication/PUB100442.htmlhttps://phoenixnap.com/blog/what-is- business-continuity-management
NEW QUESTION # 42
A disaster can also be declared for an illness pandemic where a significant portion of employees are sick.
- A. True
- B. False
Answer: A
Explanation:
Explanation
A disaster can also be declared for an illness pandemic where a significant portion of employees are sick. This is true because an illness pandemic is a type of natural disaster that can affect an organization's ability to continue its normal operations. An illness pandemic can cause absenteeism, reduced productivity, increased costs, supply chain disruptions, customer dissatisfaction, or regulatory compliance issues. Therefore, an organization may need to declare a disaster and activate its business continuity and disaster recovery plan if an illness pandemic impacts its critical functions and processes beyond an acceptable level. Verified References:
https://www.ready.gov/business-continuity-planhttps://www.csoonline.com/article/515730/business-continuity-a
NEW QUESTION # 43
A formal "disaster" can only be declared by the firm owners or by the IT Department Manager.
- A. True
- B. False
Answer: B
Explanation:
Explanation
A formal "disaster" can only be declared by the firm owners or by the IT Department Manager. This is false because a formal "disaster" can be declared by any authorized person who has the responsibility and authority to activate the business continuity and disaster recovery plan. The authorized person may vary depending on the type, scope, and severity of the disaster, but it should be clearly defined in the plan who can declare a disaster and under what circumstances. The authorized person should also communicate the declaration of a disaster to all relevant stakeholders, such as employees, customers, suppliers, partners, regulators, media, or the public. Verified References:
https://www.ready.gov/business-continuity-planhttps://www.csoonline.com/article/515730/business-continuity-a
NEW QUESTION # 44
Which of the following can threats be considered? (Choose three)
- A. Water
- B. Technology failure
- C. Supply chain failure
- D. Operational failure
- E. Fire
Answer: A,B,E
Explanation:
Explanation
Threats can be considered any events or situations that can cause harm or disruption to an organization's functions or processes. Threats can be natural, human-made, or technological in origin. Some examples of threats are water (such as floods, leaks, or spills), technology failure (such as system crashes, cyberattacks, or power outages), and fire (such as arson, accidents, or explosions). Verified References:
https://www.iso.org/publication/PUB100442.htmlhttps://phoenixnap.com/blog/what-is-business-continuity-mana
NEW QUESTION # 45
Which of the following should NOT be released in a publicly released BCP?
- A. All of the above
- B. Process flows
- C. Contact lists
- D. BIA results
Answer: A
Explanation:
Explanation
A publicly released BCP is a version of a business continuity plan that is intended for external audiences, such as customers, suppliers, partners, regulators, media, or the public. It should not contain sensitive or confidential information that may compromise the security or privacy of theorganization or its stakeholders.
Therefore, it should not include process flows that detail how each function or process is performed; contact lists that reveal personal or organizational information; BIA results that show criticality ratings or recovery time objectives; or any other information that may expose vulnerabilities or risks. Verified References:
https://www.ready.gov/business-continuity-planhttps://drii.org/resources/professionalpractices/EN
NEW QUESTION # 46
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