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Cisco 840-423 Exam Syllabus Topics:

Cisco Executing Cisco Advanced Business Value Analysis and Design Techniques Sample Questions:

1. Which statement about PEST analysis is true?

A) Political aspects can be identified easily through surveys.
B) Economic and social implications are relevant only with the public sector.
C) A PEST analysis often can be related directly to specific findings from the operating process analysis.
D) A PEST analysis allows you to take an independent, outside-in view of factors that impact the customer's situation.

2. How does a business value approach contribute to the sales process?

A) ensures that best practices are included in the design of new workflows
B) allows for pieces of a larger project to be designed independently without concern for linkages
C) gives the CIO a blueprint for organizing the IT department
D) provides a framework to align the business strategy and priorities with the processes that are needed to achieve goals

3. Which statement about how Business Model Canvas diagrams are a useful tool is true?

A) They establish a consensus view among customer executives about the organization strategy and major processes.
B) They decompose the processes for a single department.
C) They identify the bottlenecks within a customer service process.
D) They depict the operating procedures for system management.

4. Which action is the recommended way to mitigate or minimize risks?

A) Add customer IT personnel to the project team so that they can bear responsibilities along with Cisco and the Partner.
B) Rate the priority and potential impact from risks and assign resources accordingly.
C) Include more capabilities in the solution to reduce risks without concern about the cost or timeframe impacts.
D) Assign the most experienced resource to a single risk item.

5. Which approach is recommended when you justify a solution?

A) Support solutions that can be fully implemented with current capabilities on the IT staff.
B) Give extra weight to projects that give the business unit responsibility for risky activities.
C) Bring the IT and business executives together where possible to forge a unified viewpoint.
D) Push investments out to the future, where possible, to delay larger investments.

Solutions: