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HP HP2-N49 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| HP Software and IT Management Portfolio | - HP IT Service Management solutions
|
| Sales and Customer Engagement Skills | - Competitive positioning
|
| HP Business Service Management Solutions Overview | - HP BSM solution positioning and sales approach
|
HP Selling HP Business Service Management Solutions Sample Questions:
Question 1
Which capabilities and benefits are related to an IT Network Operations Center's efficiency and success? (Select three.)
A. data usage and backup
B. network fault detection and triage
C. performance monitoring
D. storage space optimization
E. application quality assurance
F. availability monitoring
Question 2
Which HP Operations Bridge capability is defined as a "dynamic service model that allows you to map dependencies and relationships in real time"?
A. model driven operations
B. connecting multiple event management teams
C. model driven development and operations
D. dashboard consolidation
Question 3
According to an independent study by Gartner Research relating to the market drivers for an Operations Bridge solution, what percentage of the IT budget will most organizations typically spend on operating costs for their data center?
A. Approximately 50 percent
B. Approximately 75 percent
C. Less than 15 percent
D. Approximately 25 percent
Question 4
Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)
A. database administrator
B. HVP of applications
C. LOB manager for application support
D. Windows administration manager
E. QA test director
F. security analyst
Question 5
With which persona should a salesperson discuss centralizing infrastructure monitoring around a common tool set?
A. director of mobile applications
B. director of applications monitoring
C. director of operations
D. director of performance testing
Solutions:
| Question 1 Answer: B,C,E | Question 2 Answer: B | Question 3 Answer: A | Question 4 Answer: A,D,F | Question 5 Answer: B |




