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IBM M8010-238 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Competitive and Business Value | - Sales strategy
|
| Integration and Deployment | - Commerce ecosystem
|
| Commerce Selling Scenarios | - Sales positioning
|
| Order Management Fundamentals | - Order lifecycle
|
| IBM Commerce Solutions Overview | - IBM Commerce portfolio
|
IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
Question 1
How do today's customers interact with a brand?
A. Customers are increasing using only a single channel for all their interactions.
B. None of the above.
C. Customers expect the brand to provide a seamless and consistent cross-channel
experience.
D. Customers expect a dedicated and independent system for each channel for more focused service.
Question 2
The ability to have multiple quotes assigned to a single opportunity enables sales people to ________________.
A. make quote negotiationsmore effective since alternative quotes can be presented to a prospect
B. find the optimal price point of a quote
C. handle approvals of quotes
D. Both A and B.
Question 3
How can you make Business flows configurable and adaptive in Order Management?
A. With customization.
B. By altering the process model.
C. By doing a value chain analysis.
D. With change request management.
Question 4
In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?
A. Sell and Service
B. Market
C. Service
D. Buy
Solutions:
| Question 1 Answer: C | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: D |
