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Microsoft MS-721 Exam Syllabus Topics:
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Reference: https://learn.microsoft.com/en-us/certifications/exams/ms-721/
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Microsoft Collaboration Communications Systems Engineer Sample Questions:
You have a Teams Phone deployment that uses Direct Routing.
You have two users named User1 and User2.
You need to move the assigned licenses and phone number of User1 to User2.
Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Correct Answer:

Explanation:
Normalization rules are configured as shown in the following exhibit.
Use the drop down menus to select the answer choice that completes each statement based on the information presented in the graphic.
NOTE: Each correct selection is worth one point.
Correct Answer:

Explanation:
Box 1: +61270105000
Note:
Teams traverses the list of normalization rules from the top down and uses the first rule that matches the dialed number. If you set up a dial plan so that a dialed number can match more than one normalization rule, make sure the more restrictive rules are sorted above the less restrictive ones.
Box 2: AU-Premium
Reference:
https://learn.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
You have a Microsoft Teams Phone deployment.
You are deploying Direct Routing.
All users have a SIP URI in the format of [email protected]. The Session Border Controller (SBC) is named sbc.voice.contoso.com.
When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.
What is a possible cause of the issue?
- A. The firewall blocks traffic to the signaling port on the SBC.
- B. The firewall blocks outbound traffic on port 443 to Microsoft Teams.
- C. TLS 1.2 is enabled on the SBC.
- D. Microsoft 365 Phone System licenses are not assigned to the users.
Correct Answer: A 🗳️
Explanation: Only visible for TestPassKing members. You can sign-up / login (it's free).
You have a Microsoft Teams Phone deployment
You use Direct Routing with a Survivable Branch Appliance (SBA) at a site.
The site experiences an extended internet outage.
Which three PSTN calling scenarios are possible during the outage? Each coned answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. dynamic emergency calling
- B. call transfer of PSTN calls
- C. outbound PSTN calls
- D. hold and resume of PSTN calls
- E. inbound PSTN calls
Correct Answer: A,C,E 🗳️
Explanation: Only visible for TestPassKing members. You can sign-up / login (it's free).
You have a Microsoft Teams Phone deployment that uses Direct Routing.
You connect a new Session Border Controller (SBC).
You need to verify that all the voice features work as expected for calls that traverse the SBC What should you use?
- A. Microsoft Teams Network Assessment Tool
- B. Microsoft 365 network connectivity test tool
- C. Microsoft Remote Connectivity Analyzer
- D. the SIP Tester client script
Correct Answer: A 🗳️
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