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Cisco 700-695 certification exam is an important step for pre-sales engineers who want to demonstrate their expertise in Cisco Collaboration SaaS solutions. By passing 700-695 exam, candidates can show that they have the knowledge and skills required to sell and support these solutions, which can help them advance in their careers and achieve their professional goals.
Cisco Collaboration SaaS Authorization for PreSales Engineer exam is a 60-minute exam that consists of 50-60 multiple-choice and drag-and-drop questions. 700-695 exam is available in English and Japanese and is administered through Pearson VUE. 700-695 exam focuses on a variety of topics, including Cisco Webex Meetings, Cisco Webex Teams, and Cisco Webex Calling.
To prepare for the Cisco 700-695 Exam, candidates can take advantage of Cisco's official study materials, including online courses, virtual labs, and practice exams. In addition, there are a number of third-party study materials and training programs available to help candidates prepare for the exam. Upon successfully passing the exam, candidates will be awarded the Cisco Collaboration SaaS Authorization for PreSales Engineer Certification, which will demonstrate their expertise in designing and recommending Cisco collaboration solutions to customers.
NEW QUESTION # 16
Which two capabilities are native to Webex teams? (Choose two.)
- A. messaging
- B. call routing
- C. report generating
- D. transcribing
- E. meetings
Answer: A,E
Explanation:
The two capabilities that are native to Webex Teams (now Webex App) are:
Meetings (Option C):
Webex Teams has built-in meeting capabilities, allowing users to start, schedule, and join Webex meetings directly from the app. This feature integrates seamlessly with Webex's broader conferencing capabilities.
Messaging (Option D):
Messaging is a core feature of Webex Teams, providing persistent chat capabilities that allow for one-on-one or team conversations, file sharing, and collaboration within spaces.
Cisco Reference
For more information on these native features, refer to the official Cisco Webex Teams documentation, which covers core functionalities such as messaging and meetings.
NEW QUESTION # 17
What is required to provision a customer in Control Hub initially?
- A. Contacts, Phone Numbers, License Counts
- B. Location, Contacts, Phone Numbers, License Counts
- C. Site, Contacts, Phone Numbers, License Counts
- D. Site Name, Site Address, Contact, Phone Numbers, License Counts
Answer: D
Explanation:
To provision a customer initially in Control Hub, the following information is required:
Site Name: The name of the customer site.
Site Address: The physical address of the customer site.
Contact Information: The contact details for the primary administrator or point of contact.
Phone Numbers: The phone numbers that will be associated with the customer's Webex Calling service.
License Counts: The number of licenses required for the customer based on their expected usage.
These details are necessary to create a customer profile and allocate the appropriate resources and licenses for Webex Calling services.
NEW QUESTION # 18
How should an S1 TAC case be opened?
- A. call Cisco TAC
- B. open an online case within the S1 portal
- C. call Webex TAC
- D. open an online case and assign an SI severity
Answer: A
Explanation:
To open an S1 TAC (Technical Assistance Center) case, the recommended method is to call Cisco TAC directly. An S1 case is a Severity 1 issue that typically represents a critical problem impacting business operations, requiring immediate attention. By calling Cisco TAC, customers can ensure prompt handling and direct engagement with a support engineer to resolve the issue as quickly as possible.
NEW QUESTION # 19
Where are customer numbers provisioned in Control Hub?
- A. Site Creation
- B. Managed Device Configuration
- C. User Creation
- D. Organization Creation
Answer: D
Explanation:
Customer numbers are provisioned in the Organization Creation step within Control Hub. This step is essential for setting up a customer's organization in Cisco's management portal, where all subsequent configurations, including user management, services, and devices, are handled. Properly provisioning customer numbers is crucial for accurately linking accounts and managing services under the correct organizational hierarchy.
NEW QUESTION # 20
Who defines the Webex Teams retention policy?
- A. Cisco defines the retention policy.
- B. Each customer's government defines a retention policy.
- C. Each customer defines its own retention policy.
- D. Each user defines their own policy.
Answer: C
Explanation:
The Webex Teams retention policy is defined by each customer according to their specific requirements and regulatory obligations. This flexibility allows organizations to set their retention policies, determining how long data such as messages, files, and other content are stored before deletion. This feature helps customers comply with internal policies, legal requirements, and industry regulations regarding data retention and management.
NEW QUESTION # 21
What are the levels of Cisco technical support?
- A. basic, solution, enhanced, premium
- B. basic, support, enhanced, preferred
- C. basic, advanced, enhanced, premium
- D. basic, support, enhanced, premium
Answer: C
Explanation:
Cisco offers multiple levels of technical support to cater to different customer needs. The levels of support include:
Basic: Provides essential support, including access to online resources and tools.
Advanced: Adds more in-depth support with additional resources.
Enhanced: Offers a higher level of support with faster response times and more extensive problem resolution.
Premium: Provides the most comprehensive support, including direct access to Cisco experts, proactive monitoring, and advanced troubleshooting.
These support levels are designed to meet the varying requirements of customers, from those needing minimal assistance to those requiring full-scale, hands-on support.
NEW QUESTION # 22
Which LGW type is needed to enable TDM connectivity?
- A. Cisco Switch
- B. HCS
- C. IOS Gateway
- D. SIP CUBE
Answer: C
Explanation:
To enable TDM (Time Division Multiplexing) connectivity in a Webex Calling environment, the IOS Gateway type is required. An IOS Gateway is a Cisco router that can handle traditional TDM connections and convert them into IP for integration with modern VoIP systems. It supports various interfaces, such as E1/T1, to connect legacy TDM-based PBXs or other telephony equipment to the IP network.
Cisco Reference
Cisco's documentation on Local Gateway (LGW) types and TDM connectivity requirements highlights the use of an IOS Gateway for such purposes.
NEW QUESTION # 23
On which platform is the Cisco Webex Calling based?
- A. Spark Calling
- B. Broadcloud
- C. Cisco Unified Communications Manager
- D. Business Edition 4000
Answer: B
Explanation:
Cisco Webex Calling is based on the Broadcloud platform, which is a cloud-based calling solution designed to deliver enterprise-grade voice services. Broadcloud serves as the backbone for Webex Calling, providing global reach, scalability, and integration with other Cisco collaboration tools.
Cisco Reference
Cisco's documentation on Webex Calling outlines its architecture and platform reliance on Broadcloud.
NEW QUESTION # 24
To whom is development available on the Webex platform?
- A. Development is dependent on developer status.
- B. Development is pay-per-use.
- C. Development is dependent on customer status.
- D. Development is free for everyone.
Answer: D
Explanation:
Development on the Webex platform is free for everyone, which means that any developer or organization can use Webex APIs and SDKs to build custom applications, bots, and integrations. Cisco provides open access to these tools, encouraging developers to create new solutions that enhance collaboration and integrate seamlessly with the Webex ecosystem.
Cisco also offers comprehensive documentation, tutorials, and community support to help developers get started and make the most of the Webex platform capabilities. This approach promotes innovation and the creation of tailored solutions that cater to diverse customer needs.
NEW QUESTION # 25
What is the Webex Calling product availability SLO?
- A. 99.99%
- B. 98.99%
- C. 93%
- D. 99%
Answer: A
Explanation:
Webex Calling offers a Service Level Objective (SLO) for product availability of 99.99%. This SLO represents the uptime percentage that Cisco commits to maintaining for the Webex Calling service, ensuring high availability and reliability for users.
Cisco guarantees this high level of availability by utilizing a globally distributed infrastructure and redundancy across multiple data centers. This approach allows Webex Calling to maintain continuous operation even in the event of localized issues or outages, ensuring users experience minimal service disruption.
To achieve and maintain the 99.99% availability, Cisco employs several key strategies:
Redundant Architecture: The Webex Calling infrastructure is designed with multiple layers of redundancy, including network, server, and data center redundancies.
Continuous Monitoring: Cisco continuously monitors the Webex Calling environment for any signs of potential service degradation and responds quickly to mitigate issues.
Automated Failover: In the event of a failure, the system can automatically switch to backup resources without noticeable downtime to end users.
Regular Maintenance and Upgrades: Cisco regularly performs system maintenance and upgrades during scheduled windows to ensure the platform is running on the latest and most secure infrastructure without affecting service availability.
These measures align with Cisco's commitment to provide a reliable cloud calling solution, making Webex Calling a robust choice for organizations needing consistent, high-availability communication services.
NEW QUESTION # 26
What are two features of Cisco Webex? (Choose two.)
- A. one core user experience for unified solutions
- B. one core user experience across Cisco devices and software
- C. multiple cloud platforms that are secure and operate separately
- D. multiple user experiences across all devices and software
- E. one cloud platform that is open, secure, and interoperable
Answer: B,E
Explanation:
Cisco Webex provides a consistent, unified user experience across all Cisco devices and software, allowing seamless transitions and interactions regardless of the endpoint being used. This is a critical feature that ensures users have a familiar interface and experience whether they are using Webex on a desktop, mobile device, or Cisco collaboration endpoint.
Additionally, Cisco Webex operates on a single cloud platform that is open, secure, and interoperable. This platform supports integration with various third-party applications and services while maintaining a high level of security and compliance. The openness of the platform enables developers and businesses to customize and expand their collaboration solutions to meet specific needs.
These features demonstrate Cisco's commitment to delivering a cohesive and integrated collaboration experience across a wide range of devices and services.
NEW QUESTION # 27
What is a requirement of Webex Teams message encryption?
- A. Messages must include data classified as confidential to be encrypted.
- B. Message encryption must use the AES-256-GCM cipher.
- C. Cisco must request message encryption.
- D. The customer must request message encryption.
Answer: B
Explanation:
Webex Teams (now Webex App) uses end-to-end encryption to secure messages and content shared in spaces. AES-256-GCM (Advanced Encryption Standard with 256-bit keys in Galois/Counter Mode) is the encryption cipher used by Webex Teams to ensure data confidentiality and integrity. This is a strong encryption standard widely adopted for secure communication in enterprise environments.
Cisco Reference
Cisco's security documentation outlines the use of AES-256-GCM for encrypting Webex Teams messages.
NEW QUESTION # 28
Which Webex Edge service uses +E.164 numbers?
- A. Video Mesh
- B. Management
- C. Audio
- D. (Calling
Answer: D
Explanation:
The Webex Edge for Calling service uses +E.164 numbers, which is the international public telecommunication numbering plan used for the standardized format of phone numbers. This service integrates on-premises call control with Cisco Webex Calling in the cloud, allowing for consistent numbering and seamless call routing.
Cisco Reference
Cisco documentation on Webex Edge for Calling explains the use of +E.164 numbers for integration purposes.
NEW QUESTION # 29
What are two features of Webex Edge? (Choose two.)
- A. Analytics
- B. Management
- C. Touch Ten
- D. Connect
- E. Audio
Answer: A,B
Explanation:
Webex Edge is a set of services that enables integration between Cisco Webex cloud services and on-premises collaboration infrastructure. The two features relevant to this question are:
Analytics (Option B):
Webex Edge for Devices provides detailed analytics that help organizations monitor and manage their collaboration infrastructure effectively. These analytics include data about usage, performance, and device health, which can be crucial for optimizing the collaboration experience and troubleshooting any issues that may arise.
Management (Option D):
Webex Edge provides comprehensive management capabilities, allowing organizations to control and configure their devices and services. This feature enables centralized management, firmware updates, and troubleshooting through the Cisco Control Hub, which is the central management portal for Cisco Webex services.
Cisco Reference
Information about these features can be found in the Cisco Webex Edge documentation and the "WebEx-Overview.pdf" which explains the integration capabilities with Webex Edge for both Analytics and Management.
NEW QUESTION # 30
What are two methods to connect a Customer Site to the PSTN for a Webex Calling Partner? (Choose two.)
- A. using a Cloud-Connected PSTN provider
- B. using a WiFi 4G modem
- C. using the Cisco PSTN
- D. using a Local Gateway connected to the PTSN
- E. using a Local Gateway not connected to the PSTN
Answer: A,D
Explanation:
For connecting a Customer Site to the PSTN (Public Switched Telephone Network) in the context of Webex Calling, a Webex Calling Partner can utilize the following two methods:
Using a Local Gateway connected to the PSTN: This method involves deploying a local gateway at the customer's premises that interfaces with the existing PSTN. This gateway acts as a bridge between the customer's on-premises telephony infrastructure and the Webex Calling service, enabling seamless integration and connectivity to the PSTN.
Using a Cloud-Connected PSTN provider: This method involves connecting the customer site directly to a PSTN provider that is cloud-connected. This eliminates the need for on-premises equipment and simplifies the deployment by using a service provider that is integrated with Webex Calling, offering PSTN services directly from the cloud.
These methods ensure flexibility and scalability in how customers connect to the PSTN, based on their specific infrastructure and operational needs.
NEW QUESTION # 31
Where does an administrator download the configuration information to set up a Local Gateway for Webex Calling?
- A. Webex Local Gateway Application
- B. Smart Account Database
- C. CUWP Cloud
- D. Control Hub
Answer: D
Explanation:
To set up a Local Gateway for Webex Calling, an administrator needs to download the configuration information from the Control Hub. The Control Hub is Cisco's centralized management portal that allows administrators to configure, manage, and monitor all Webex services. In the case of setting up a Local Gateway, the Control Hub provides the necessary configuration files, details, and credentials required for integrating the local on-premises gateway with the Webex Calling environment.
NEW QUESTION # 32
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