[May 26, 2023] MS-220 certification guide Q&A from Training Expert TestPassKing
MS-220 Certification Overview Latest MS-220 PDF Dumps
The Microsoft MS-220 exam is designed to test the troubleshooting skills of IT professionals who work with Microsoft Exchange Online. This certification is ideal for candidates who have experience working with Exchange Online and are looking to enhance their troubleshooting abilities. With this certification, professionals can demonstrate their ability to identify and resolve issues related to Exchange Online, ensuring that organizations can operate smoothly and efficiently.
NEW QUESTION # 48
You need to resolve the issue reported by the marketing manager.
Which two roles can you assign? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Records Management
- B. Reports Reader
- C. Recipient Management
- D. Organization Management
Answer: A,B
Explanation:
Topic 2, Contoso, Ltd
Current environment
Deployment
* Contoso uses a Microsoft Exchange Server hybrid deployment. The company recently upgraded the Exchange Server environment from Exchange Server 2013 to Exchange Server 2016.
* The existing deployment uses a Microsoft 365 Enterprise E3 subscription.
* Email messages that Contoso, Ltd. sends to Fabrikam, Inc. and Trey Research use send connectors that are deployed on the Exchange server.
Mailbox locations
* Mailboxes for users in the corporate environment are hosted on Exchange Server 2016 servers.
* Mailboxes for members of the sales and marketing teams are hosted in Exchange Online.
Backup and retention
* Exchange data is backed up every night. Backups are stored in a Microsoft Azure storage account.
* The mailbox retention period for mailboxes is 60 days.
* The company has a retention policy that moves all email from the inbox of executives to an archive mailbox.
Identity and authentication
* The company configures Azure Active Directory (Azure AD) Connect by using express settings.
* The Active Directory root domain is Contoso.com. There is another Active Directory (AD) tree named Tailspin.com.
* The Azure AD tenant name is contoso.onmicrosoft.com.
* Contoso.com is a verified custom domain in Azure AD.
* Contoso adds the primary contacts for each of their client companies as external recipients in Azure AD.
* The company uses self-signed certificates on all Exchange servers.
Policies
The Exchange server uses a custom email address policy for all recipients of smtp:Xg.Xsgcontoso.com.
Authentication
Fabrikam, Inc. and Trey Research require that all inbound email must originate from an independently authenticated source. All synchronized Azure AD accounts must correspond to an existing AD account. You must remove any accounts from Azure AD that cannot be synchronized.
Retention
* On-premises mailboxes must apply retention policies that the company configures in Exchange Online.
* Audit logs must be retained for five years.
* All new mailboxes must be configured to move mail from the inbox that are older than 60 days to an archive in Exchange Online.
* Members of the compliance team must be able to retain email indefinitely. This must apply to inactive mailboxes of the compliance team.
* All email sent between members of the executive team must be encrypted with S/MIME.
* Administrative operations on mailboxes for members of the executive team must be audited. This includes audits for operations that move email.
* All deleted messages must be completely removed from mailboxes 180 days after deletion for items not covered by a retention policy.
Sharing
* Users must be able to share calendar information with any other user in the organization.
* Users must be able to share only free/busy information with external recipients. The information must not include the name or location for meetings.
Outgoing email
All email sent to external recipients must display a corporate disclaimer. Incoming email
* All email attachments from external senders must be manually inspected by a moderator if they are unrecognized by Exchange Online. The moderator email address is [email protected].
* Recipients must be able to receive unrecognized email attachments from Fabrikam, Inc. senders.
Hosting
All public folder content must be stored on the Exchange Server.
Team issues
Accounting team
Accounting team users report that they cannot send emails to mail-enabled public folders. Sales team Sales team users report that they cannot send emails to mail-enabled public folders. Marketing team
* A marketing team user named User1 is deleted. The user is rehired 45 days later in the same position and department. An administrator restores the User1 account. User1 reports that they cannot access their previous email.
* Corporate users are attempting to schedule meetings with marketing team members. When users attempt to add members of the marketing department, they are unable to view when they are available.
Executive team
* A user named Excel is unable to send an S/MIME encrypted email to a user named Exec2.
* Email messages in the executive team mailboxes that are larger than 5 MB are not moved to their archive mailbox.
* Audit logs for Executive mailboxes are being deleted after 90 days.
Other issues
Retention policies
* The default retention policies are not being applied to new mailboxes that the company creates in the on-premises environment.
* The system deletes audit logs for executive mailboxes after 90 days. Audit logs do not record operations for email that is moved.
* Members of the compliance team report they are unable to retain messages for more than 60 days.
Microsoft Outlook
* Users with accounts in the Tailspin AD tree report Outlook is not set up automatically.
* Contoso users report that Outlook takes a long time to reconnect to Exchange after a computer resumes from hibernation.
Compliance
Users report that they can view items older than 180 days in the Recoverable items folder. Email to and from external partners
* A Fabrikam, Inc. administrator reports that a disclaimer is not appended to email received from Contoso, Ltd.
* A user named User2 reports receiving an email attachment that is not recognized by Exchange Online from an external sender.
Azure AD
A user named Admin 1 reports issues synchronizing accounts to Azure AD.
Calendar sharing
Users are unable to share calendar information with external recipients.
NEW QUESTION # 49
A company uses Exchange Online.
A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK You need to resolve the issue.
Solution: Remove the sender's email address from the recipient's block list.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: A
NEW QUESTION # 50
A company uses Exchange Online. The company configures the following retention tags:
* Inbox: Delete in 365 days.
* Deleted Items: Delete in 30 days.
A user receives an email on April 27, 2022 and deletes the email on May 28, 2022. You need to determine the
retention period of the email. On which date will the email expire?
- A. April 27, 2023
- B. May 28, 2022
- C. June27,2022
- D. May 27, 2022
Answer: B
NEW QUESTION # 51
A company named Contoso, Ltd. uses a Microsoft Exchange Server 2019 hybrid environment. User mailboxes exist in Exchange Server and in Exchange Online.
Users in Exchange Online report they are unable to view free/busy information for users in Exchange Server. You suspect that the problem is caused by Autodiscover DNS queries. You plan to bypass the Autodiscover process to exclude this as a potential cause.
You need to configure Exchange Online for the on-premises endpoint.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 52
A company uses Exchange Online. Users report that emails sent to external recipients are not being received by the external recipients. The users do not receive nondelivery report (NDR) notifications.
You plan to perform a message trace. The trace report must meet the following requirements:
* Display only emails sent to the external recipients.
* Return email addresses for recipients. The recipients are unknown.
* Display up to 40,000 results.
* Identify emails up to 60 days.
You need to configure the trace definition. You select the sender.
Which three parts of the trace definition must you configure? To answer, select the appropriate options in the dialog box in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 53
A company uses Exchange Online.
A user named User1 schedules a meeting with a conference room mailbox named Conf1. Conf1 is already reserved for another meeting but does not automatically decline the conflicting meeting request.
You need to ensure that conflicting meeting requests sent to Conf1 are declined.
What should you do?
- A. Remove User1 from the BooklnPolicy property list.
- B. Remove User1 from the RequestOutOfPolicy property list.
- C. Remove User1 from the RequestlnPolicy property list.
- D. Set the value of the AddNewRequestsTentatively property for the room mailbox to True
Answer: C
NEW QUESTION # 54
A company uses Exchange Online. The company enables Microsoft Office 365 Message Encryption (OME).
A user named User1 sends an encrypted email to a dynamic distribution group named DDG1. A user named
User2 receives the email from DDG1 but is unable to open the encrypted email.
You need to resolve the issue.
What should you do?
- A. Configure the MIME types that are associated with the default Microsoft Outlook Web App policy.
- B. Configure the scope of the address book policy to include DDG1 as a member.
- C. Instruct User1 to send the encrypted email to User2.
- D. Instruct User2 to upgrade their internet browser.
Answer: C
NEW QUESTION # 55
A company uses a Microsoft Exchange Server 2019 hybrid environment. The company is migrating mailboxes to Exchange Online in batches.
You observe that a migration batch did not complete.
You need to identify the mailboxes that were not migrated to Exchange Online.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 56
A company uses Exchange Online.
A user named User1 receives a notification that their mailbox is full.
You verify that User1's mailbox size is 49.8 GB.
You need to increase the maximum size of User1's mailbox to 99 GB.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Assign an Exchange Online Kiosk license to User1.
- B. Run the Enable-Mailbox User1 -AutoExpandingArchive command.
- C. Assign an Exchange Online Plan 2 license to User1.
- D. Run the Set-OrganizationConfig -AutoExpandingArchive command.
Answer: B,C
Explanation:
Explanation
https://learn.microsoft.com/en-us/microsoft-365/compliance/enable-autoexpanding-archiving?view=o365-worldw
NEW QUESTION # 57
You need to resolve the issue reported by User2.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 58
A company uses Exchange Online.
A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK You need to resolve the issue.
Solution: Remove the recipient's domain from the domain block list in the anti-spam policy.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: A
NEW QUESTION # 59
A company uses a Microsoft Exchange Server 2019 hybrid environment.
You observe that emails sent from the on-premises users are being journaled. However, the emails from users
in Exchange Online are not being joumaled.
You need to resolve the issue. You open the Classic Exchange admin center.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of
actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation
Graphical user interface, text, application, chat or text message Description automatically generated
NEW QUESTION # 60
A company uses Exchange Online. The company enables Microsoft Office 365 Message Encryption (OME).
A user named User1 sends an encrypted email to a dynamic distribution group named DDG1. A user named User2 receives the email from DDG1 but is unable to open the encrypted email.
You need to resolve the issue.
What should you do?
- A. Configure the MIME types that are associated with the default Microsoft Outlook Web App policy.
- B. Instruct User1 to send the encrypted email to User2.
- C. Configure the scope of the address book policy to include DDG1 as a member.
- D. Instruct User2 to upgrade their internet browser.
Answer: A
NEW QUESTION # 61
A company uses a Microsoft Exchange Server 2019 hybrid environment. An on-premises user named User1 has access to a legacy public folder named Sales. A user named User2 is hosted in Exchange Online.
User1 reports receiving the following error when granting the ability to create and read items in Sales to User2.
"One or more users cannot be added to the folder access list. Non-local users cannot be given rights on this server." You need to resolve the issue for User2.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 62
You need to resolve the issue reported by the Fabrikam, Inc. users.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 63
A company uses Exchange Online. The company creates a public folder mailbox named Pub1.
A user named User1 reports they are unable to access Pub1.
User1 reports they receive the following error message after you configure the permission on Pub1:
There is no existing permission entry found for user: User1
You need to resolve the issue. Which cmdlet should you use?
- A. Update-PublicFolderHierarchy
- B. Set-PublicFolder
- C. Set-MailPublicFolder
- D. Update-PublicFolder
- E. Update-PublicFolderMailbox
Answer: E
Explanation:
Explanation
https://learn.microsoft.com/en-us/exchange/troubleshoot/public-folders/public-folder-permission-issues
NEW QUESTION # 64
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