[Q12-Q29] Ensure Success With Updated Verified C-FSM-2211 Exam Dumps [2023]

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Ensure Success With Updated Verified C-FSM-2211 Exam Dumps [2023]

Exam Materials for You to Prepare & Pass C-FSM-2211 Exam.

NEW QUESTION # 12
Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note: There are 2 correct answers to this question.

  • A. Checkout Report
  • B. Service Call
  • C. Business Partner
  • D. Smartform

Answer: A,D


NEW QUESTION # 13
Which of the following are activities that you can perform in the Master Data module for standalone versions of SAP Field Service Management? Note: There are 3 correct answers to this question.

  • A. Query data for reporting purposes.
  • B. Create new data object records.
  • C. Export data for backup and archiving.
  • D. Manage master data in an ERP system.
  • E. Import data from external systems.

Answer: B,C,E


NEW QUESTION # 14
Which aspect of SAP Field Service Management helps businesses to expand their service area beyond their own list of qualified technicians?

  • A. Crowd Service
  • B. Service Contracts
  • C. Customer Self-Service
  • D. Service Maps

Answer: A


NEW QUESTION # 15
What is one of the main use cases for a Smartform?

  • A. Provide smart progress feedback to the dispatcher.
  • B. Provide a script for service execution
  • C. Capture customer feedback.
  • D. Generate a list of service team availability.

Answer: B


NEW QUESTION # 16
You are an administrator who needs to activate the Reserved Materials feature in the mobile app. Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.

  • A. Read
  • B. Update
  • C. Create
  • D. Delete

Answer: A,B


NEW QUESTION # 17
You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment.
What is missing?

  • A. The equipment does NOT have Moment-Sets.
  • B. The equipment has NO previous history.
  • C. The equipment is reported as Operational.
  • D. The equipment does NOT have an external ID.

Answer: A


NEW QUESTION # 18
What is the purpose of a visibility condition in Smartforms? Note: There are 2 question.

  • A. It is used to hide specific chapters.
  • B. It is used to change Smartform mode from development to active.
  • C. It is used to hide specific elements.
  • D. It is used to hide a Smartform from the mobile device.

Answer: A,C


NEW QUESTION # 19
Where can service workflow steps be used in SAP Field Service Management?

  • A. In customer self-service when submitting a self-service request
  • B. In SAP Crowd Service when dispatching a service call
  • C. In the mobile application when executing an activity
  • D. In the Web application when planning a service

Answer: C


NEW QUESTION # 20
Where can you define the user access to the SAP Field Service management Mobile app? Choose the correct answer.

  • A. In the SAP Field Service Management Web App
  • B. In the SAP Field Service management Mobile app
  • C. In the SAP Field Service management Crowd Service Marketplace
  • D. In the SAP Field Service management Self-Service Portal

Answer: A


NEW QUESTION # 21
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

  • A. Import Report Templates
  • B. Import Queries
  • C. Use Pre-assembled queries
  • D. Use Pre-assembled Reports

Answer: A,C


NEW QUESTION # 22
Which object corresponds to service call in C4C? Choose the correct answer.

  • A. Ticket
  • B. Sales Order
  • C. Ibase
  • D. Service Request

Answer: A


NEW QUESTION # 23
What is correct regarding user permissions? Note: There are 2 correct answers to this question.

  • A. Permissions are assigned to user groups
  • B. Users are assigned to user groups
  • C. User groups are assigned to permissions
  • D. Users are assigned to permissions

Answer: A,B


NEW QUESTION # 24
What aspect of SAP Field service management helps meet customer expectations for real time services.
Choose the correct answer..

  • A. SAP Field service management Customer Self-Service
  • B. SAP Field Service management Account Service
  • C. SAP Field Service Management Crowd Service
  • D. SAP Field service management company

Answer: C


NEW QUESTION # 25
What needs to be done to create a moment set? Note: There are 3 correct answers to this question.

  • A. Create and assign QR code
  • B. Create Moment
  • C. Setup Business rule
  • D. Create Moment set
  • E. Create Item and assign it

Answer: A,B,D


NEW QUESTION # 26
What can you do using the data loader in the Master Data module? Note: There are 3 correct answers to this question.

  • A. Create data records.
  • B. Read data records.
  • C. Delete data records.
  • D. Overwrite data records.
  • E. Merge data records.

Answer: A,D,E


NEW QUESTION # 27
What needs to be done to view the activity on the mobile device? Note: There are 2 correct answers to this question.

  • A. The activity needs to be in status finished
  • B. The service call needs to be assigned
  • C. The dispatcher needs to release the assignment
  • D. The activity has to be assigned to the technician

Answer: C,D


NEW QUESTION # 28
How can you translate a Smartform?

  • A. Select the translation language within the designer.
  • B. Export it to XML, translate, and upload.
  • C. Maintain the translation of the Smartform in the company settings.
  • D. Download it to Microsoft Word, translate, and then upload.

Answer: B


NEW QUESTION # 29
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