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Genesys GE0-703 Exam Syllabus Topics:

Topic	Details
Topic 1	VCS component behavior with in-front and behind switch configurations Outbound Calling Knowledge and skillsets that demonstrate how to use GVP for outbound calling
Topic 2	GVP Architecture and Product Overview This includes the ability to describe the Genesys Voice Platform architecture Interaction with Universal Routing Service (URS)
Topic 3	GVP Outbound Notification Manager (OBN) and Outbound Contact System (OCS) Overview of GVP network architecture
Topic 4	Overview of how Genesys uses VXML and which VoiceXML specification version is supported Identify specifics to meet sizing and architecture considerations
Topic 5	Familiarity with the function of the SIP Session Manager and SIP Messaging Describe how to use the GVP Deployment Tool (GDT) to install GVP for single-tenancy
Topic 6	GVP Installation and Configuration Knowledge and skillsets that demonstrate the ability to perform a basic installation
Topic 7	Explain differences between a single-tenant and multi-tenant deployment Communication with IVR Server Client now called Genesys Queue Adapter (GQA)