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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. The following is an example of a user story: s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the?s a hiring manager, I need a web form to enter results of my interview with the candidate. If I decided not to hire the candidate, I need to email the recruiter so that he/she can call the candidate. If I decided to hire the candidate, I need to open an MS Word template and draft an offer for employment? What feedback should the program manager give on the user story?

A) It is a good user story because it maintains a clear definition of what the hiring manager needs to accomplish and why.
B) It is a good user story because it leaves out all implementation details as to how the work will actually get done.
C) It is a poorly written user story because it specifies implementation details.
D) It is poorly written user story because it documents what the user needs to do.

2. It is discovered while running Playback 0 that an important but not strictly necessary sub-process was missed in the analysis. How should the program manager recommend handling the missed sub-process?

A) Note the sub-process as a user story and save it for the next release.
B) Schedule a special iteration and playback to address the sub-process after Playback 3.
C) Redo Playback 0 and include the sub process.
D) Include the sub-process in Playback 1 without validating with the process owner.

3. The BPM program manager and process owner for a new hire onboarding process project need to ensure that the solution developed by the team will be accepted and adopted by the target users. To facilitate this, they decide to:

A) plan additional playbacks for user screens.
B) agree with users to postpone the release until every feature is correct.
C) insist on documentation of all user requirements before having the development team begin work.
D) involve champion SMEs in the discovery and implementation including playbacks.

4. The business requirements for the BPM platform dictate that the runtime environment supports up to 10,000 unique users with up to 2,000 concurrent users during an 18 hour daily usage window with response times for user actions of less than 6 seconds in 95% of cases and no more than 10 seconds in any case. Who is responsible for ensuring that this expectation is met?

A) BPM Developer
B) BPM Administrator
C) BPM Analyst
D) BPM Program Manager

Solutions: