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NHA Phlebotomy-Technician Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Patient Preparation | - Site selection and preparation - Explaining procedures and obtaining consent - Patient identification and communication |
| Topic 2: Safety and Compliance | - OSHA standards and safety protocols - Infection control and PPE usage - Needlestick prevention and biohazard disposal |
| Topic 3: Specimen Processing and Handling | - Specimen transport and storage - Quality control and rejection criteria - Labeling and documentation |
| Topic 4: Specimen Collection | - Order of draw and tube handling - Capillary puncture procedures - Venipuncture techniques |
| Topic 5: Professional Practice | - Ethics and patient confidentiality (HIPAA) - Communication and professionalism |
NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:
Which of the following actions should the phlebotomist take when labelling inpatient specimens?
- A. Have the patient write their demographic information on the specimen collection container prior to collection.
- B. Ask the prescribing provider to pre-label the specimen collection container with patient information upon prescribing.
- C. Place a computer-generated patient identification label on the lid of the specimen collection container upon processing.
- D. Hand-label the specimen collection container with the information from the patient's wristband after collection.
Correct Answer: D 🗳️
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Which of the following terms means a decrease in white blood cells?
- A. Leukocytosis
- B. Leukopenia
- C. Erythrocytosis
- D. Thrombocytopenia
Correct Answer: B 🗳️
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A phlebotomist receives a specimen without a patient identifier on the tube. Which of the following actions should the phlebotomist expect?
- A. The provider can verbally confirm the patient identity.
- B. The tube can be labeled from the requisition later.
- C. The specimen can be tested if the order number matches.
- D. The laboratory will reject the specimen.
Correct Answer: D 🗳️
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A phlebotomist notices that a serum separator tube has not clotted before centrifugation. Which of the following actions should the phlebotomist take?
- A. Transfer the specimen into a plasma tube.
- B. Allow the tube to clot completely before centrifuging.
- C. Shake the tube vigorously to accelerate clotting.
- D. Centrifuge the tube immediately.
Correct Answer: B 🗳️
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Which of the following does HIPAA require all health care providers to obtain before disclosing medical information?
- A. Written consent
- B. Insurance authorization
- C. Verbal consent
- D. Driver's license
Correct Answer: A 🗳️
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