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Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. MyCo, a telecom company, wants to send promotional emails to give away phone accessories. The accessories can only be given away in batches of 50. When the stock in a batch is completed, a new batch can be promoted again.
You have decided to use volume constraint to limit the number of actions in a batch.
To meet the business requirement, what Reset Interval setting do you select?

A) Daily
B) Manual
C) Reset Interval does not matter for this scenario
D) When accessed

2. HOTSPOT
In the Answer Area, select the correct engagement policy for each condition.

3. As a decisioning consultant, you advise the board on the business issues for which they must use the Next-Best-Action strategy.
Which three business issues do you recommend? (Choose Three)

A) Retention
B) Accounting
C) Service
D) Collections
E) Resource Planning

4. The U+ Bank marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want customers to receive more than four promotional emails per quarter, regardless of past responses to that action by the customer.
Which option allows you to implement the business requirement?

A) Suppression policies
B) Suitability rules
C) Customer contact limits
D) Volume constraints

5. You are the decisioning consultant on an Al-powered one-to-one customer engagement implementation project. You are asked to design the next-best-action prioritization expression that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?

A) Offer eligibility
B) Customer contact policy
C) Offer relevancy
D) Predicted customer behavior

Solutions: