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Salesforce Health-Cloud-Accredited-Professional Exam Syllabus Topics:

Topic	Details
Topic 1	Design: Here, health cloud professionals design solutions for Health Cloud features according to best practices and specific customer requirements. Patients, providers, and facilities are modeled using appropriate Health Cloud objects.
Topic 2	Deploy: Deployment managers use this skill to ensure pre- and post-deployment steps specific to each use case, ensuring a smooth transition from setup to operation that aligns with customer needs.
Topic 3	Discovery: This phase helps project managers identify personas and stakeholders based on customer use cases. It involves analyzing essential project capabilities to meet customer needs and gathering functional and technical requirements for successful outcomes.
Topic 4	Implement: In implementation, Health Cloud administrators configure the finalized design specifications and best practices. Applications are tailored to customer needs, integrating OmniStudio components, and customizations as required.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-health-cloud-ap---AP-211

Salesforce Health Cloud Accredited Professional Sample Questions:

Question #1

Bloomington Caregivers is implementing Health Cloud to reduce manual processes for its Contact Center agents. To help streamline caller authentication, the company plans to leverage out- of-the-box Health Cloud features.
Which Health Cloud feature should a consultant recommend the company use in this scenario?

A. Identity Verification Flow Templates
B. Customer Identity OmniScript Templates
C. Reusable Verification FlexCards
D. Verify Customer Identity Process Flow

Reveal Solution Discussion 0

Correct Answer: A 🗳️

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Question #2

A customer is looking to implement Discovery Framework to manage their intake and clinical assessments.
Which three capabilities should a consultant configure with Health Cloud out-of-the-box to enhance their assessment functionality?
Choose 3 answers

A. SMS Assessment Completion
B. Digital Signature Capture
C. FHIR Question Bank
D. Adding a QR Code
E. Using Previously Submitted Responses

Reveal Solution Discussion 0

Correct Answer: B,C,E 🗳️

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Question #3

A payer needs to enable its agents to answer questions from members regarding their benefits coverage. The payer has already set up the required objects to be populated with the necessary information through an integration.
Which Health Cloud component should a consultant recommend for the Member record page?

A. Benefits Verification
B. Benefits Coverage
C. Eligibility Validation
D. Coverage Confirmation

Reveal Solution Discussion 0

Correct Answer: A 🗳️

Question #4

A consultant is preparing to install Health Cloud in a production org for the first time.
Which three tasks should the consultant ensure are completed prior to installing Health Cloud?
Choose 3 answers

A. Enable Person Accounts.
B. Enable Shield Event Monitoring.
C. Enable Chatter.
D. Enable Contacts to Multiple Accounts,
E. Enable Health Cloud Installation Monitor.

Reveal Solution Discussion 0

Correct Answer: A,C,D 🗳️

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Question #5

Bloomington Caregivers wants to ensure it maintains the privacy of its users' data by enabling data protection details for leads, contacts, and person accounts during the initial Health Cloud install and configuration.
Which entity should the administrator enable within Data Protection and Privacy for Health Cloud to work in this scenario?