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HP Selling HP BSM Solutions Sample Questions:

1. Which discovery question would you ask to an IT executive to uncover a potential Network Management pain point?

A) Have you experienced customer satisfaction issues for accessing your applications?
B) Do you have the ability to integrate fault, availability, performance, and configuration management?
C) How often do you update application revisions across your network?
D) What percentage of your IT budget goes toward managing the infrastructure versus innovation?

2. Which statement best links a customer problem to a solution capability for Network management?

A) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
B) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
C) Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
D) Problem: the inability to capture and consolidate infrastructure and application events in real time Solution: HP Run-time Service Model (RTSM)

3. What is the BSM technology that supports Universal Event Correlation, consolidating all IT events into one place?

A) Diagnostics Heads-up Display (DHUD)
B) Automated Service Ticketing System (ASTS)
C) Testing as a Service (TaaS)
D) Run-time Service Model (RTSM)

4. Where can you find license SKU and pricing information for HP BSM Network Management?

A) Pricing Guides on HP Partner Central
B) BSM datasheets
C) Sales Awareness Webinars
D) www.hp.com/software

5. Which BSM capability acts as the integration hub and metrics warehouse between the infrastructure and application teams?

A) Business Process Monitoring (BPM)
B) Run-time Service Model (RTSM)
C) Application Performance Model (APM)
D) Heads-up Display Monitoring (HUDM)

Solutions: