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Apple 9L0-006 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Installation and Configuration | 20% | - macOS installation methods
|
| User Accounts and Data Management | 20% | - File systems and permissions
|
| System Troubleshooting | 25% | - Startup and system issues
|
| Applications and Processes | 15% | - Application management
|
| Networking | 20% | - Network configuration
|
Apple Macintosh Service Sample Questions:
Which of the following scenarios would be most appropriate to use Apple Hardware Test?
- A. You want to verify that Mac OS X has been installed properly.
- B. You need to check the Mac's LCD display for any pixel anomalies.
- C. You want to test a Mac's Ethernet port after its logic board has been replaced.
- D. You are unsure if the customer's issue is caused by software or hardware.
Correct Answer: D 🗳️
A MacBook Pro powers on with no image on the built-in display. You connect an external display and restart the MacBook Pro, yet you still see no image on either display. Which of the following is most likely the cause of this symptom?
- A. Faulty optical drive
- B. Not enough RAM
- C. Dead battery
- D. RAM not completely seated
Correct Answer: D 🗳️
Which of the following is NOT one of the security features available with the AirPort
Extreme (802.11n) Base Station?
- A. Bonjour
- B. Timed MAC address access controls
- C. WAN Privacy
- D. Password protection
- E. WEP or WPA encryption
- F. Closed Network
Correct Answer: A 🗳️
Which THREE of the following probing questions are most appropriate to ask the customer when troubleshooting AirPort issues? SELECT THREE
- A. What is the URL of the website the customer is attempting to access?
- B. Are any hubs, routers, or other computers connected to the network?
- C. What is the computer's processor speed?
- D. Are both wired and wireless computers affected?
- E. Are just wireless computers affected?
- F. Can the customer print to a networked printer?
Correct Answer: B,D,E 🗳️
Which of the following safety issues applies to the iMac (Mid 2007)?
- A. Fragile glass panel breakage
- B. High voltage CRT discharge
- C. Thermal grease toxicity
- D. Liquid coolant spillage
Correct Answer: A 🗳️




