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HP HP2-B117 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Benefits and Differentiators | 25% | - Security, sustainability, and reliability advantages - Total Cost of Ownership (TCO) and ROI - Key HP technologies and unique features |
| Software and Services Overview | 10% | - HP ePrint, JetAdvantage, and workflow tools - Managed Print Services (MPS) basics - Warranty and support options |
| Customer Needs Assessment | 20% | - Matching products to workload and environment - Addressing pain points and workflow challenges - Identifying business and user requirements |
| Selling and Value Proposition | 20% | - Presenting solutions and benefits - Pricing, financing, and closing strategies - Competitive positioning |
| HP Imaging and Printing Product Portfolio | 25% | - Supplies, accessories, and service offerings - LaserJet and InkJet printer families - Multi-Function Printers (MFPs) and Flow MFPs - DesignJet large-format solutions |
HP Selling Imaging and Printing Fundamentals Sample Questions:
Question 1
Which unique feature of HP OfficeJet Pro products makes them ideal for use in the office?
A. USB connectivity
B. Wireless connectivity
C. Network manageability
D. Photo quality printing
Question 2
Who invented the office laser printer?
A. HP
B. Xerox
C. Compaq
D. IBM
Question 3
Which HP products include the embedded scan to SharePoint feature?
A. HP document capture workstations
B. HP LaserJet Pro series MFPs
C. HP Business notebooks
D. HP mobile scanners
Question 4
What is the meaning of the T in the model name of HP DesignJet printers, such as HP DesignJet T2400 eMFP?
A. Turbo
B. Thermal
C. Technical
D. Torn cat series
Question 5
Why is the growth rate of mobile scanners higher than it is for any other segment in the scanner market?
A. Because mobile workers use traditional scanners more often
B. Because mobile scanners are less expensive than MFPs are
C. Because mobile scanners use less energy than other scanners do for the image quality they provide
D. Because the market for network scanners is saturated
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: C | Question 5 Answer: A |
