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Nokia SDM Certification - PS NSOP Sample Questions:

1. In which case is it required to update/change the Cost Baseline?

A) In case a risk is materialized.
B) In case of increased Trouble Ticket Volumes affecting the original cost plan.
C) In case of a change in subcontractor prices.
D) In case of scope changes supported by a legal binding document.

2. What is the impact to the CBL contingency due to the identification of new operational risks?

A) Cost per Site will increase.
B) New Cost Baseline must be approved by Revenue Recognition Board.
C) Reduction of Gross Margin.
D) Change Management process must be triggered.

3. When is the right moment to freeze the project scope considering the case life cycle?

A) Before Gate 4.
B) During operational delivery.
C) At Disengagement.
D) During the Handover from business acquisition to project delivery phase (Gate 6 - PTA).

4. When preparing for a major software upgrade what considerations MUST be planned?

A) Resources; rollback plan; work instructions; contact details; information to operator.
B) Contact details to inform the operators in case the upgrade fails, recovery plan and back up network elements.
C) Required HW to be installed, Required site visits, Required SW to be downloaded in the network, time limits to complete the upgrades.
D) Time limits to complete the upgrade, required skills, SLA, required HW and required SW.

5. Which Network Operations process utilises the majority of resources?

A) Alarm Monitoring
B) Performance Management.
C) Fault Management.
D) Configuration Management.

Solutions: