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Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

1. Welche Agentenanwendung verwendet die Communication Control Toolkit (CCT)-Funktion in Avaya Contact Center Select (ACCS)?

A) Avaya Agent Desktop
B) one-X-Agent
C) Anzeige des Agenten-Desktops
D) Avaya Communicator

2. Ihr Kunde möchte WIFI-Konnektivität.
Was ist das kostengünstigste Avaya DC-IP-Telefonmodell, das WIFI-Konnektivität unterstützt?

A) J139
B) J129
C) J169
D) J179

3. Ein Kunde wünscht sich das hilfreiche Tool zum Erstellen von Marketingumfragen in Avaya Contact Center Select (ACCS).
Welche Komponente wird verwendet, um Umfragen in ACCS zu erstellen?

A) Orchestrierungsdesigner
B) Verwaltungstool für ausgehende Kampagnen
C) Kommunikationssteuerungs-Toolkit
D) Proaktiver Outreach-Manager

4. Siehe Szenario:
Bittersweet Coffee Company (BCC).

Ihre anfängliche Angebotsantwort wurde so konzipiert, dass sie nur die vom Kunden in der Angebotsanfrage angegebenen Anforderungen erfüllt.
Welche Funktion bringt einen Mehrwert für Ihre Lösung, ohne dass dem Kunden zusätzliche Kosten entstehen?

A) Zentralisierte Verwaltung von kabelgebundenen Netzwerk-Switches
B) HTML-basierte Anrufabrechnungsberichte
C) On-Demand-Anrufaufzeichnung und Berichterstellung für jeden Benutzer
D) Meet-me-Audiokonferenz

5. Ihr Kunde möchte eine Videokonferenzlösung von Avaya, die sich in IP Office integrieren lässt. Die Anforderung besteht darin, eine einzelne Videokonferenz mit bis zu fünf weiteren Teilnehmern per Fernzugriff über Smartphones oder Desktop-PCs durchführen zu können. Sie haben zwei kleine Sitzungsräume, die sie an der Videokonferenz teilnehmen möchten.
Was wäre die kostengünstigste Lösung, die ihre Anforderungen erfüllt?

A) Eine Video-Collaboration-Lösung für IP Office XT-Endpunkt mit eingebettetem Server und einer IX Collaboration Unit CU360
B) Eine Video-Collaboration-Lösung für IP Office XT-Endpunkt mit eingebettetem Server
C) Eine MCU9-Lizenz für jeden Sitzungssaal und ein XT5000-Endpunkt in jedem Sitzungssaal
D) Eine SMB9-Lizenz für jeden Sitzungssaal und eine IX Collaboration Unit CU360 in jedem Sitzungssaal

Solutions: