[Dec-2021] Free Community-Cloud-Consultant Exam Questions Community-Cloud-Consultant Actual Free Exam Questions
Verified Community-Cloud-Consultant dumps and 280 unique questions
NEW QUESTION 106
A Salesforce Admin enables "Allow Members to Flag" in Community Workspaces.
Which two content types can members flag as inappropriate? (Choose two.)
- A. Files
- B. Topics
- C. Articles
- D. Posts and Comments
Answer: A,D
NEW QUESTION 107
Which is currently not a valid pre-built Social Sign-on Authentication provider?
- A. Box
- B. GitHub
- C. LinkedIn
- D. Google
- E. Facebook
- F. Twitter
- G. Janrain
Answer: A
NEW QUESTION 108
Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:
- Use the Standard Component on the home page.
- Logged-in users should be able to see their rank.
- Show the top five Community users in the leaderboard.
Which three steps should a Salesforce Admin take to fulfill these requirements?
Choose 3 answers.
- A. Drag the Reputation Leaderboard Component to the Community page in Community Management.
- B. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.
- C. Drag the Reputation Leaderboard Component to the Community page in Site.com.
- D. Select the Show User Rank checkbox for the component in the property editor.
- E. Set the number of users to 5 in the property editor for the component.
Answer: B,D,E
NEW QUESTION 109
Universal Containers needs to announce their upcoming Annual Conference to all members of their Customer Community.
In which two ways should this be set up? Choose 2 answers.
- A. In the Community Workspaces, add a new Custom Recommendations Channel.
- B. In Community Builder, add the Featured Recommendations Component to the page.
- C. In Community Builder, add the Recommendations Component to the page.
- D. In the Community Workspaces, target all Recommendations to a new Audience Type.
- E. Inthe Community Workspaces, create the Recommendation.
Answer: C,E
NEW QUESTION 110
A Community Cloud consultant distributes the specialised real estate management Community using a Lightning Bolt solution. Which two items can be included in the Lightning Bolt solution? Choose 2 Answers Select one or more of the following:
- A. Flows and flow categories
- B. AppExchange applications
- C. Standard lightning community templates
- D. Custom applications
Answer: A,C
NEW QUESTION 111
Universal Containers (UC) is launching a Partner Community. Users will receive a welcome email with a link to login to the new Community. UC wants the link to last longer than seven days. How can a Community Cloud consultant change the validity period of the link to meet this requirement?
Select one or more of the following:
- A. Edit the setting in the welcome email template
- B. Create a custom login flow that modifies the setting
- C. Change the link validity period setting on the Community settings page
- D. Configure Outlook Exchange server settings
Answer: C
NEW QUESTION 112
What must your enable at the User level to ensure External Users are able to view Knowledge?
- A. Assign the Knowledge User Permission Set
- B. Check KnowledgeOne User
- C. Check Knowledge Use
- D. Check the Data Categories you want to be Visible
- E. Assign the Knowledge One Permission Set
Answer: E
NEW QUESTION 113
Universal Containers needs to create a Support Community with the following requirements: * Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively. * A customer user should be able to see all cases opened for their account, including cases opened by their colleagues. * Customer users must be able to collaborate with all Community users.
What two things should a Salesforce Admin do to accomplish this? Choose 2 answers
- A. Enable Super User access for customer users
- B. Set up Delegated Admin access for customer users
- C. Select the Community User Visibility checkbox
- D. Create a Sharing Set on the Case object
Answer: A,C
NEW QUESTION 114
Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template -based Community access to this information for their vanpools. What is themost efficient way to accomplish this task?
- A. Create a Visualforce page for the Custom Object and add the Custom Object as a Navigation Menu item
- B. Create aDetail page for the Custom Object and add it as a tab in Community Management
- C. Create a Detail page for the Custom Object and add the Custom Object as a Navigation Menu item
- D. Create a Visualforce page for the Custom Object and add it as a tab in Community Management
Answer: C
NEW QUESTION 115
What are three advantages of adjusting the mark-up code on the page <head> in Community Builder? Choose
3 answers
- A. Optimizing SE by adjusting the SE meta tags for search engines
- B. Ability to define iframe settings
- C. Optimizing the load times of certain typefaces
- D. Custom, analytics code, such as Google Analytics
- E. Custom JavaScript blocks
Answer: B,C,D
NEW QUESTION 116
What are the two most efficient ways for the Salesforce Admin to fulfill the following requirements?
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account:
* 120,00 partner accounts
* Minimize the number of partner account roles
* Partner account is made up of sales employees and sales managers
* Sales employees only have access to their data
* Sales managers have access to all sales employees data
- A. Set up partner accounts with one role.
- B. Set up partner accounts with two roles.
- C. Make the sales manager the Super User on the partner account.
- D. Use sharing rules to grant sales managers access to sales employees data.
Answer: B,D
NEW QUESTION 117
ESTION NO: 168
Where do you go to do this? You wish to edit the Community Head Markup.
- A. Modify the hidden Community Lightning Component which is displayed when editing the community
- B. Community Manager >> Administration >> Settings
- C. Upload a HTML static resource named Head Markup
- D. Developer Console
- E. Community Builder >> Settings >> Advanced
Answer: E
NEW QUESTION 118
A coffee company is launching a public brand worldwide. Consumers need to see all relevant information about the brand in one place. Brand advisors can also submit applications to become Partners.
How should the coffee company's Administrator meet these requirements?
- A. Create a Public Community and let brand advisors and consumers register themselves.
- B. Create a Private Community and let brand advisors and consumers register themselves.
- C. Create a Public Community for consumers and a separate Private Community for brand advisors.
- D. Create a Public Community for consumers and brand advisors.
Answer: A
NEW QUESTION 119
Universal Containers (UC) is using Service Cloud to handle cases coming from chat, phone, and emails. UC created a public self-service Community to offload some customer support questions by enabling Knowledge and Articles. UC wants users to be able to create a Case without logging into the Community.
Which two features should the Administrator enable to meet this requirement?
Choose 2 answers
Select one or more of the following:
- A. Email templates
- B. Web-to-case
- C. Guest Access to the Support API
- D. Question-to-case
Answer: B,C
NEW QUESTION 120
The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.
What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers Select one or more of the following:
- A. Make sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component
- B. Create a new navigational topic for "New Products" and make sure the new articles are massigned to that user
- C. Use the Featured Topics component to promote the topics related to these new articles
- D. Place hotlink URLs to these topics in the header component
- E. Use the Recommendations component to promote specific articles to defined groups of users (Channels)
Answer: B,C,E
NEW QUESTION 121
A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.
What three things should the Salesforce Admin do to brand this Community using Community Builder?
Choose 3 answers.
- A. Apply a color scheme that is appropriate for the template all at once with the color palette.
- B. Choose colors for the text and border elements.
- C. Upload the Universal Containers logo image to create a custom color palette.
- D. Submit a URL reference of a site where the color palette will be matched automatically.
- E. Adjust the color palette from the Salesforce1 mobile app.
Answer: B,C,E
NEW QUESTION 122
A Community has two types of users:
- External users who can belong to multiple Communities.
- Internal users who belong to one or more Communities.
Which two features allows both user groups to navigate between each Community? Choose 2 answers.
- A. Community URL.
- B. Appending "/one/one.app" to the Community URL.
- C. Global Header.
- D. Mobile Administration.
Answer: A,C
NEW QUESTION 123
A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able to register and discuss the products they purchased. The coffee company will use the Asset object to track registered products.
How should the coffee company's administrator meet these requirements?
- A. Create a public community for the Knowledge Base, and let current customers register products in private community
- B. Create a public community for the Knowledge Base, and let current customers register products
- C. Create a private community for the Knowledge Base, and let all customers register themselves
- D. Create a public community for the Knowledge Base, and let current customers sign in to register products
Answer: B
NEW QUESTION 124
Universal Containers creates a Napili template -based Community for their customers. Due to the company's large knowledge base, the VP of Support is concerned about showing a long list of articles to members when they select a Topic. The list must only contain ten articles. Which standard functionality should a Community Manager use to accomplish this task?
- A. Add the Top Articles component inside the Community Builder.
- B. Set the Number of Articles property inside the Page Editor.
- C. Make sure Top Articles for Topics is enabled in Community Management.
- D. Update Knowledge Settings inside Setup.
Answer: C
NEW QUESTION 125
Northern Trail Outfitters has released a Customer Service Community for its users and trekking equipment.
Users can ask and answer questions in the Community. Customers have asked how to be notified of new questions or information posted in the Community about specific products. What should the Administrator recommend?
- A. Follow users associated with Questions and posts
- B. Subscribe to an RSS feed about Questions and posts
- C. Subscribe to Topics associated with Questions and posts
- D. Subscribe to Questions and posts
Answer: A
NEW QUESTION 126
Universal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership. How should the Community Cloud Consultant educate employees on how to access the Community?
Select one or more of the following:
- A. Recommend employees use a separate username for Community access
- B. Advise employees to use the "Login in as" functionality
- C. Direct employees to the App Launcher
- D. Direct employees to the global header
Answer: C
NEW QUESTION 127
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