Updated Feb-2024 Test Engine to Practice Community-Cloud-Consultant Dumps & Practice Exam
Dumps Collection Community-Cloud-Consultant Test Engine Dumps Training With 286 Questions
In addition to passing the exam, candidates must also possess practical experience with Salesforce Communities. This includes experience with community design and setup, as well as user management and collaboration. Salesforce also recommends that candidates complete the Salesforce Certified Administrator certification before attempting the Community-Cloud-Consultant exam.
To become certified as a Salesforce Community Cloud Consultant, candidates must pass the Community-Cloud-Consultant exam. Community-Cloud-Consultant exam consists of 60 multiple-choice questions and lasts 105 minutes. Candidates must score at least 68% on the exam to pass and become certified.
NEW QUESTION # 31
Universal Containers is launching a Community with the following requirements:
- Branding requirement is limited to logo and font.
- Configurable Navigation with the option to navigate to custom objects and records.
- Access to articles is limited per Date Category Visibility.
Which template should the Salesforce Admin use to build this Community that will natively support these capabilities?
- A. Customer Service (Napili)
- B. Kokua
- C. Aloha
- D. Koa
Answer: A
NEW QUESTION # 32
Where do you go to do this? You wish to edit the Community Head Markup.
- A. Modify the hidden Community Lightning Component which is displayed when editing the community
- B. Developer Console
- C. Upload a HTML static resource named Head Markup
- D. Community Manager >> Administration >> Settings
- E. Community Builder >> Settings >> Advanced
Answer: E
NEW QUESTION # 33
The Community administrator at Universal Containers has received reports from users about being unable to see each other in the People tab. However, users are able to view other's conversations within groups of which they are a part.
Why are users unable to see each other in the People tab?
- A. The Administrator has deselected Community User Visibility.
- B. Users rejected each others' Friend Requests within the Community.
- C. External users can only view each other if they are in the same Account.
- D. External users are unable to view each other within Partner Communities.
Answer: A
NEW QUESTION # 34
Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.
- A. Enable Live Agent in Community Settings.
- B. Set up Live Agent in Community Management.
- C. Add a custom Live Agent Lightning component.
- D. Configure Live Agent in the Salesforce org.
Answer: C,D
NEW QUESTION # 35
Universal Containers has a multi -layered distribution structure. The Main Distributors in each geography work with Regional Distributors to sell and service customers in the region. Universal Containers plans to roll out a Community with the following capabilities: * Main Distributors and Regional Distributors are considered Partner accounts in Salesforce. * Main Distributors can communicate with other Main Distributors. * Regional Distributors can communicate with other Regional Distributors who are managed by the same Main Distributor, but NOT with other Regional Distributors. How should the Salesforce Admin build a Community to meet the requirements?
- A. Allow Main Distributors to be members of two Communities: one for Main Distributors and one for the Regional Distributors that they manage
- B. Build one Community using the Napili template for Main Distributors and Regional Distributors.
Disable Community user visibility and allow portal user visibility - C. Create a Community for each Main Distributor. Allow Regional Distributors to log in to the Community
- D. Build one Community for each Regional Distributor and one for Main Distributors
Answer: C
NEW QUESTION # 36
Universal Containers allows Guest users to create cases in the Customer Service Community. The Salesforce Admin is getting feedback that the current case page has unnecessary fields for guest users. How should the Salesforce Admin address this issue?
- A. Create a Global Action and update the layout to include required fields.
- B. Create a custom case page for Guest users and add required fields.
- C. Create a record type for Guest users and associate to the Case page layout.
- D. Create a new Case page in Community Builder and include required fields.
Answer: C
NEW QUESTION # 37
What must your enable at the User level to ensure External Users are able to view Knowledge?
- A. Check KnowledgeOne User
- B. Assign the Knowledge One Permission Set
- C. Check Knowledge Use
- D. Assign the Knowledge User Permission Set
- E. Check the Data Categories you want to be Visible
Answer: B
NEW QUESTION # 38
Universal Containers uses a third-party billing system for storing invoice records and wants to show these records on its Salesforce Partner Community. What should a Community Cloud consultant suggest as a method of implementation?
Select one or more of the following:
- A. Used the standard files component and define the third-party billing system as a source
- B. Configure Salesforce Connect and define the required external objects
- C. Create a custom lightning component to display the information in an iframe
- D. Configure Files Connect and include the external object in the global search
Answer: D
NEW QUESTION # 39
Universal Containers (UC) wants Lightning Experience enabled employees who have Salesforce user licences to access a Community. The employee profiles have been added to the Community membership. How should the Community Cloud Consultant educate employees on how to access the Community?
Select one or more of the following:
- A. Direct employees to the App Launcher
- B. Advise employees to use the "Login in as" functionality
- C. Direct employees to the global header
- D. Recommend employees use a separate username for Community access
Answer: A
NEW QUESTION # 40
Universal Containers is setting up their moderation settings on their Community. They have developed 7585 keywords to monitor. What is the minimum number of keyword lists needed to accommodate all 7585 keywords?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: C
NEW QUESTION # 41
When allowing external users to Create and Edit reports, what important step must your complete first?
- A. Enable the Enhanced Sharing Model
- B. Create a Permission Set with Create and Edit reports checked so that you can manage which users within the Community are able to create Reports
- C. Enable Read and Write to Reports on the Community Profile
- D. Share each Report and Dashboard Folder required with the respective community profiles?
- E. Ensure that Create and Edit reports in checked on the Community Profile
Answer: A
NEW QUESTION # 42
Your company is using the Napili template and is expanding internationally and now requires your Community to support multiple languages what steps should you take to support this in your community?
- A. Enable the Language Picker in the Community Builder. Salesforce will automatically present a list of supported languages
- B. Enable Community Language Picker in the setup menu and select the supported languages in the Community Builder
- C. Multiple community languages are not supported5. Enable the Language Picker in the Community Builder and select the supported languages in Community Settings
- D. Select the available languages in the Setup Menu and drag the Language Picker onto the Community Template
Answer: D
NEW QUESTION # 43
Universal Containers builds a self-service Community. They need to delegate moderation activities (e.g. removing flags) as well as editing and deleting content to certain members.
Which two things should the Salesforce Admin do to meet this requirement? Choose 2 answers.
- A. Activate a moderation rule for certain members.
- B. Activate "Allow Members to Flag" for certain members.
- C. Assign the "Moderate Communities Files" permission to these members.
Answer: A,B
NEW QUESTION # 44
Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts.
The high-level capabilities for UC Partners are:
- Partner users should only see Accounts and Cases that they have access to
- A Partner user must be able to create Cases for all Accounts in their account hierarchy, regardless of whether they are a parent or child Account
- Partner users myst be able to collaborate within the private Groups of which they are members What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers Universal Containers (UC) is building a Community to drive channel sales. UC has 2,000 partner accounts.
The high-level capabilities for UC Partners are:
- Partner users should only see Accounts and Cases that they have access to
- A Partner user must be able to create Cases for all Accounts in their account hierarchy, regardless of whether they are a parent or child Account
- Partner users myst be able to collaborate within the private Groups of which they are members What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers
- A. Use Apex managed sharing on the Account and Case Object
- B. Set External User Organisation-wide Defaults to Private on the Account and Case Object
- C. Create a Criteria-based Sharing Rule with read/write access on the Account and Case Object
- D. Configure an Owner-based Sharing Rule on the Account and Case Object
Answer: A,B
NEW QUESTION # 45
A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able to register and discuss the products they purchased. The coffee company will use the Asset object to track registered products.
How should the coffee company's administrator meet these requirements?
- A. Create a private community for the Knowledge Base, and let all customers register themselves
- B. Create a public community for the Knowledge Base, and let current customers sign in to register products
- C. Create a public community for the Knowledge Base, and let current customers register products
- D. Create a public community for the Knowledge Base, and let current customers register products in private community
Answer: B
NEW QUESTION # 46
Universal Containers built a Community to expose Leads and Opportunities to their resellers. They set up partner accounts with two roles and granted Super User access to the Sales Executives users who are created at the top level of the account role hierarchy. Universal Containers has the following requirements to expose dashboards to their partners: * Partners can NOT modify the dashboard. * Partners only see data within their account. * Partners see all the data on the partner account. How should the Salesforce Admin fulfill these requirements?
- A. Select the 'Run as logged in user option for the dashboards
- B. Select the Sales Executive as the running user for the dashboards
- C. Select the owner of the partner account as the running user for the dashboards
- D. Select the Channel Manager as the running user for the dashboards
Answer: A
NEW QUESTION # 47
Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records.
Which three actions should the Community Cloud consultant take to solve this issue? (Choose three.)
- A. Enable Read access on the user profile to the Store Locations object.
- B. Associate a tab to the Store Locations object.
- C. Define the Store Locations object in the Global Search Results component.
- D. Add the Store Locations object pages to the Community navigation.
- E. Add an HTML component with a link to the Store Locations Community page.
Answer: B,C
NEW QUESTION # 48
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Salesforce Certified Community Cloud Consultant exam is designed to test a candidate's knowledge of the Salesforce Community Cloud platform and their ability to implement, configure and manage Community Cloud solutions. Candidates who pass the exam will be able to demonstrate their expertise in designing and implementing online communities that meet the unique needs of their business. They will also be able to help their organization maximize the value of the Community Cloud platform by providing guidance and support to users.
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