[Oct-2021] Pass 3313 Exam in First Attempt Updated3313 TestPassKing Exam Question [Q40-Q56]

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[Oct-2021] Pass 3313 Exam in First Attempt Updated3313 TestPassKing Exam Question

ACSS Dumps 3313 Exam for Full Questions - Exam Study Guide

NEW QUESTION 40
When viewing the Multimedia Dashboard, the CCMM Contacts by type section displays status counts for which multimedia contact States? (Choose three.)

  • A. Waiting
  • B. Closed
  • C. New
  • D. Abandoned
  • E. Oldest

Answer: A,C,D

 

NEW QUESTION 41
In a sip-enabled Avaya Aura Contact Center (AACC) deployment, which component supplies call treatment and call progress tones to external callers?

  • A. SIP Gateway manager
  • B. Session Manager
  • C. Avaya Aura Media server
  • D. Contact center Media services

Answer: D

 

NEW QUESTION 42
The Server Control and Monitor Utility (SCMU) is one of the AACC Core Common Components. Which three functions can be performed from the SCMU? (Choose three.)

  • A. Enable/Disable High Availability (HA) Switchover
  • B. Shutdown or Start up Contact Center
  • C. Start or Stop High Availability (HA) System
  • D. Display status of component services

Answer: D

 

NEW QUESTION 43
The phantom Scan Utility (Pscan) is an AACC utility used to scan and perform which three tasks? (Choose three.)

  • A. View all calls
  • B. Disconnect the call if one is present in the system.
  • C. View only those calls that are waiting in queue.
  • D. Clear call from the utility and from Real-TIME Display Report.

Answer: B,C,D

 

NEW QUESTION 44
The Avaya Grep SipSequence.html report is generated from a call's SIP Message, and graphically displays the call flow through endpoints and route points.
Which three column headers are key headers in the SipSequence.html ladder diagram? (Choose three.)

  • A. CSTA/TR87 Call ID
  • B. Avaya Aura Media server (AAMS) addresses
  • C. AACC CDN
  • D. Customer telephone number

Answer: A,B,D

 

NEW QUESTION 45
Avaya recommends that audio played by the Avaya Aura Media server (AAMS) be encoded.
Which three settings are the recommended settings to provide optimum performance? (Choose three.)

  • A. Single channel
  • B. WAV PCM files
  • C. 16-bit
  • D. Multiple channels

Answer: A,C

Explanation:
Explanation
https://support.avaya.com/resources/sites/AVAYA/content/live/SOLUTIONS/307000/SOLN307565/en_US/Imp

 

NEW QUESTION 46
The Avaya Aura Contact Center installer initiates a series of individual application installations, with each one creating its own log file.
If an application installation fails, which directory provides detailed logs on the installation failure?

  • A. C: Avaya\Logs\Sysops\MSiLogs\ContactCenterManagerAdministration
  • B. C: Avaya\Logs\Sysops\MSiLogs\InstallLogs
  • C. C:Avaya\Logs\Sysops\MSiLogs
  • D. C: Avaya\Logs\Sysops\UniversalInstall

Answer: C

Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/100142076

 

NEW QUESTION 47
The Avaya Grep tool is used to search log files for Call Events for a given Contact Center Call ID.
Which three types of report output does Avaya Grep generate? (Choose three.)

  • A. Summary Report
  • B. Call Properties Report
  • C. Summary Log file
  • D. Event Report
  • E. Sip Sequence Report

Answer: A,C,E

Explanation:
Explanation
By default, Avaya Grep generates three types of output: * a summary log file, for each log file you selected to search, with only the messages matching the search criteria you entered * a summary report, which records the search parameters you entered, and highlights all the warning or error messages encountered in the search * a sip sequence report, which shows a ladder diagram of the call flow along with the list of detailed messages
https://downloads.avaya.com/css/P8/documents/100178607

 

NEW QUESTION 48
A Contact Center administrator requires information on Contact Center components such as skillset properties, application properties, agent properties, and CDN properties.
Which Historical Report folder (category) should be examined?

  • A. Call-by-Call
  • B. Contact Summary
  • C. Agent Performance
  • D. Configuration

Answer: B

 

NEW QUESTION 49
On the Avaya Aura Contact Center (AACC) server, under Apps > Certificate Manager > Security Configuration, the web Services Security Level is currently set to Security On.
Which three applications will utilize HTTPS-secured connections for inbound and outbound network communication? (Choose three.)

  • A. Database Webadmin
  • B. Contact Center Multimedia (CCMM) Administration
  • C. Agent Desktop
  • D. Outbound Campaign Management Tool

Answer: A,B,D

 

NEW QUESTION 50
Firewalls are a key part of keeping networked computers safe and secure.
Which three statements regarding Avaya Aura Contact Center (AACC) and firewalls are true? (Choose

  • A. AACC host-based firewalls can typically cause issues unless they are properly imported.
  • B. Download and install Microsoft security patches to AACC servers as patches become available.
  • C. If required you can import an AACC Firewall Policy.
  • D. With every Service Pack, AACC installs a firewall policy which opens up the ports for an AACC solution to communicate and function.

Answer: A,B,C

 

NEW QUESTION 51
Which three statements regarding an Avaya Aura Media serve (AAMS) high availability (HA) solution are true? (Choose three.)

  • A. Either the primary server or backup server can be in the active state, or the other AAMS server will be in the standby state.
  • B. All SIP signalingand RTP streams will go to the active and standby server.
  • C. The AAMS notifies Avaya Aura contact (AACC) through port 57012 that an AAMS failover has occurred.
  • D. All SIP signaling and RTP streams will go to the Active server.

Answer: A,B,D

 

NEW QUESTION 52
Refer to the Exhibit.

In a SIP-enabled contact center deployment which protocol is used to connect the Application Enablement Service (AES) and Contact Center Manager Server (CCMS)?

  • A. AML
  • B. STP
  • C. H.323
  • D. TR87/TLS
  • E. TCP

Answer: B

 

NEW QUESTION 53
If announcements are not being played to callers, which troubleshooting steps will you perform? (Choose three.)

  • A. Verify that each Media Server (AAMS) is associated with a least one Target Media Server (AAMS).
  • B. Verify that each Media server (AAMS) is associated with a least one target Media server (AAMS).
  • C. Confirm recordings have been uploaded to the CCMS.
  • D. From CCMA > Configuration > Media services and Routes, ensure that the treatment address includes the correct SIP context for the ANNC, CONF and DIALOG services.
  • E. From CCMA > Contact Management, ensure that the treatment address includes the correct SIP context for the ANMC, CONF and DIALOG services.

Answer: A,D,E

 

NEW QUESTION 54
Trace Control is utility used to manager traces for the Contact Center servers.
Which three statements regarding for the Trace Control Utility are true? (Choose three.)

  • A. The Trace Control Utility provides the ability to save trace settings in a .doc format.
  • B. The Trace Control Utility can be accessed from windows > Apps > TraceControl.
  • C. The functionality of the Trace Control Utility is split between separate menu tabs for each installed Contact Center application.
  • D. Logging is controlled with the trace Control Utility.

Answer: A,B,D

 

NEW QUESTION 55
In an Avaya Aura Contact Center (AACC) multimedia environment with Communications Control Toolkit (CCT), which NCCT service is not used in a SIP deployment?

  • A. NCCT Service
  • B. NCCT SMON
  • C. NCCT TAPI Connector
  • D. NCCTDALS
  • E. NCCT OI Service

Answer: C

 

NEW QUESTION 56
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