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IBM M6040-520 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Retail Store Solutions Overview | - IBM Retail Store Solutions portfolio overview - Retail industry challenges and IBM value proposition |
| Topic 2: Sales Process and Engagement | - Value-based selling techniques - Sales cycle and opportunity management |
| Topic 3: Solution Positioning and Sales Knowledge | - Solution mapping and positioning - Customer requirements analysis |
IBM Retail Store Solutions Sales Professional mastery test Sample Questions:
1. The ACE Independent Grocer Package includes which SurePOS terminal?
A) SurePOS 500
B) SurePOS 100
C) SurePOS 700
D) SurePOS 300
2. Which retail segment has the smallest profit margin and is the most competitive?
A) Food Service and Hospitality
B) Specialty Retail
C) Grocery
D) General Merchandise
3. Which SurePOS series has a small footprint, an integrated touch screen, and is designed for the food service segment?
A) SurePOS 500
B) SurePOS 100
C) SurePOS 700
D) SurePOS 300
4. Which business type is part of the Food Service and Hospitality retail segment?
A) Hotels
B) Supercenters
C) Warehouse club stores
D) Hypermarkets
5. Which 5-phase method does TGCS recommend for developing compelling value propositions and effective solutions for customers?
A) Customer Relationship Method (CRM)
B) Signature Selling Method (SSM)
C) Customer-Centered Selling Method (CSM)
D) Client Value Method (CVM)
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |




