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SAP C-C4H410-01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User Management | 8%-12% | - Business roles and access rights - User creation and maintenance - Access control management |
| Topic 2: Account and Contact Management | <8% | - Contact data maintenance - Account groups and relationships |
| Topic 3: Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| Topic 4: Reporting and Analytics | 8%-12% | - Custom report components - Excel integration with reports - Interactive dashboards |
| Topic 5: Data Migration and Integration | >12% | - Pre-packaged integration scenarios - Data migration templates and workbench - Troubleshooting migration issues |
| Topic 6: Product and Pricing | 8%-12% | - Internal and external pricing determination - Pricing components configuration - Trigger pricing in sales documents |
| Topic 7: Visit Planning and Execution | <8% | - Activity planning and scheduling - Visit surveys and follow-up tasks |
| Topic 8: Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Lead distribution and qualification - Revenue scheduling and sales stages |
| Topic 9: Implementation Basics and Fine Tuning | 8%-12% | - Fine-tuning timeline and dependencies - Configuration and administration tasks - Tailoring standard settings |
| Topic 10: Personalization and Extensibility | <8% | - Custom business objects - Mashups and custom fields |
| Topic 11: Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Topic 12: Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
You integrated Microsoft Outlook with SAP Hybris Cloud for Customer. Which of the following activities can you perform after the integration?
There are 2 correct answers to this question.
Response:
- A. Synchronize and exchange appointments
- B. Create and access contacts
- C. Create opportunities
- D. Synchronize and exchange leads
Which of the following Sales area dependent elements can you maintain in the product master?
There are 2 correct answers to this question.
Response:
- A. Customer Part Number
- B. Division
- C. Maximum Order Quantity
- D. Unit Of Measure
You have selected the Override Territory field on the Accounts overview page. What effect does this have on the territory determination?
Please choose the correct answer.
Response:
- A. It aligns the account territory determination with the territory realignment run.
- B. It removes only accounts with multiple territories from the territory realignment run.
- C. It remove the employee from the territory realignment calculation.
- D. It removes the account from the territory realignment calculation.
Your customer is reorganizing their sales organization. All opportunities need to be updated with the new sales organization units.
Which tool do you use to perform this mass update?
There are 2 correct answers to this question.
Response:
- A. Data Workbench
- B. Jobs Mass Data Run Object (MDRO) Jobs
- C. Data Migration Tool
- D. XML File Input
Where do you need to maintain the sales data flag to define an account team as sales area dependent?
Please choose the correct answer.
Response:
- A. Party role definition
- B. Customer role
- C. Party determination
- D. Involved parties
