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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Hospitality Industry Landscape | 25% | - Efficiency and revenue management - Guest experience and service flow - Front and back-of-house operations |
| Retail Industry Landscape | 25% | - Retail operational challenges - Inventory and workforce management - Customer experience optimization |
| HP Retail and Hospitality Solutions Portfolio | 25% | - POS systems, kiosks and digital signage - Hardware, peripherals and mobility solutions - Software, security and service offerings |
| Consultative Sales Approach | 25% | - Value proposition development - Objection handling and closing techniques - Needs assessment and discovery |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
Question 1
What does long lifecycle mean for the majority of HP Engage platforms?
A. Up to 3-year manufacturing + 5 years of service and spare parts
B. Up to 3-year manufacturing + 3 years of service and spare parts
C. Up to 5-year manufacturing + 5 years of service and spare parts
D. Up to 5-year manufacturing + 3 years of service and spare parts
Question 2
What gives you all the links to assets for a given HP Engage product?
A. HP Partner Portal
B. Sales guides
C. HP Asset Hub
D. Product playbook
Question 3
Which options are offered by HP Engage Express across the world? (Select three.)
A. 6.6-inch display with Ingenico Moby 5500M
B. Screen sizes
C. Integrated printer
D. Countertop or pedestal
Question 4
Which screen sizes are available for the HP Engage One Pro? (Select three.)
A. 23.8 inches
B. 15.6 inches
C. 14 inches
D. 19.5 inches
Solutions:
| Question 1 Answer: C | Question 2 Answer: C | Question 3 Answer: B,C,D | Question 4 Answer: A,B,D |
